Top Rated Rasayel Alternatives

InsertChat

(4)

5.0 out of 5

Visit Website

Rasayel Reviews & Product Details

admin

Rasayel Product Details

Claimed

Rasayel is your all-in-one B2B sales platform for WhatsApp. Featuring: - Shared team inbox with 2-way messaging - No-code WhatsApp chatbot builder - WhatsApp broadcasts and bulk messaging - Open APIs and Webhooks - Automations - Integrations (HubSpot CRM, Pipedrive, Salesforce (soon), 5000+ apps with Zapier, and more) - Mobile apps for iOS and Android Rasayel is fast, reliable, and intuitive. Using Rasayel's shared team inbox, you can manage your customer conversations over WhatsApp, ensure high quality sales conversations, and deliver exceptional customer experiences. Your team can respond to customers on the go using the Rasayel mobile app. You'll never miss an opportunity or lose track of a customer again. Rasayel integrates with the rest of your toolkit to ensure that your team has full context at all times, reducing human error and saving you time: - HubSpot: Automatically match Rasayel contacts with existing contacts in HubSpot. Log all your activities, and build native HubSpot reports from WhatsApp data. - Pipedrive: Log all activities, automatically match contacts, and build reports. - Salesforce: Coming soon. Talk to us to join the beta. - Zapier: Connect Rasayel to over 5000+ applications and systems. For advanced use cases, Rasayel's API unlocks the power of the Rasayel platform, allowing you to embed it into your existing systems, processes, and more.

Seller

Rasayel, Inc.

Discussions

Rasayel Community

Product Description

Rasayel is a customer communication platform that helps businesses sell to and support their customers over WhatsApp and other social messaging channels. Rasayel is fast, reliable, and intuitive. Using Rasayel's shared team inbox, you can manage your customer conversations over WhatsApp, ensure high quality sales conversations, and deliver exceptional customer experiences. With a mobile app that just works, your team can respond to customers on the go. You'll never miss an opportunity or lose track of a customer again. Rasayel integrates with the rest of your toolkit to ensure that your team has full context at all times, reducing human error and saving you time: - Shopify: Manage your customer's orders, view their order history, issue refunds, and more. - HubSpot: Automatically match Rasayel contacts with existing contacts in HubSpot. - Zapier: Connect Rasayel to over 2000+ applications and systems. And for more advanced use cases, Rasayel's API unlocks the power of the Rasayel platform, allowing you to embed it into your existing systems, processes, and more. Supported messaging channels: - WhatsApp - SMS - Facebook Messenger - Instagram - Viber Business Messages - Google Business Messages - Telegram - LINE - VK

Overview by

Mohamed Elbadwihi

Rasayel Integrations

(1)

Integration information sourced from real user reviews.

Rasayel Media

Rasayel is your all-in-one B2B sales platform for WhatsApp. Includes: 📫 WhatsApp team inbox for sales teams ⚡ Workflow automation 🤖 No-code WhatsApp chatbot builder 💌 Personalized WhatsApp broadcasts to unlimited contacts 💪 Open, powerful APIs (See developers.rasayel.io) 🕸️ Native H...

Rasayel Demo - Rasayel is trusted by companies around the globe

Read case studies about Factorial HR, Zammit, Nur, Pemo, Jisr, Owners, Qoyod, and many other teams like yours.

Rasayel Demo - A shared WhatsApp inbox for your team

Send WhatsApp messages - text, audio, pictures, video, forms, documents. All of it. Collaborate with private notes, tags, saved replies, assignments, and more. Use AI to summarize your conversations or improve your messages. Integrate with your CRM to sync data and have context, always.

Rasayel Demo - WhatsApp chatbot builder. No-code.

Automate WhatsApp conversations using a visual, drag and drop chatbot builder. Use flow conditions to direct customers to the right answer, or to the right team. Make HTTP requests to any external API for advanced workflows.

Rasayel Demo - Robust Integrations for HubSpot CRM, Pipedrive, Salesforce (soon), Zapier, and more

Connect any of your existing systems with WhatsApp to support the entire customer journey. Native HubSpot CRM, Pipedrive, Salesforce (soon), Stripe, and more. Connect to 5000+ other platforms with Zapier, or use the Rasayel API to build your own.

Rasayel Demo - iOS and Android mobile apps

Talk to your customers on the go. Available for download on your Apple or Android device.

G2 reviews are authentic and verified.

Here's how.

Nouran A.

Sales coordinator

Small-Business (50 or fewer emp.)

5/27/2025

"Outstanding support from Rasayel!"

5/5

What do you like best about Rasayel?

I recently encountered an issue reconnecting my WhatsApp number to Rasayel after removing it, and it was a bit stressful at first. Thankfully, I reached out to Rasayel’s customer service, and I couldn’t be more impressed.

The support rep, Alexandra, was incredibly clear, patient, and walked me through every step of the process without rushing or overcomplicating things.

She made a potentially frustrating situation feel easy and manageable. Truly appreciate the professionalism and support, this kind of service makes a huge difference.

Keep up the great work! Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

The only downside would just be the duplicate numbers or duplicate chats that appear when sending a campaign to a very large number of clients, Review collected by and hosted on G2.com.

Moemen A.

Business Analyst

Small-Business (50 or fewer emp.)

6/4/2025

"A mixture of value and simplicity, with tons of potential ahead!"

4/5

What do you like best about Rasayel?

The HubSpot integration makes it easier for me and my team, and of course the continuous support from the Customer Experience team. Reem has been handling my issues seamlessly for the longest time, and Alexandra has also been a huge help for myself and my co-workers. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

Exporting the kind of data that I want, from a chatbot or a report for example. I also can't create a custom report if I wanted to.

On another note, we don't get Meta's "appointment requests", so it's like we're ignoring people sometimes. Review collected by and hosted on G2.com.

Clifford K.

Managing Partner

Small-Business (50 or fewer emp.)

6/10/2025

"Experience of using Rasayel"

4/5

What do you like best about Rasayel?

Rasayel has been quite a helpful tool for me because its monthly cost is reasonably affordable, and the IT support is fairly responsive. Its API is also user-friendly for integration with our CRM, and there are many customization options available Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

probably the live support chat, which is not available 24/7. This means I have to wait outside of my office hours if an issue arises, since I live in Indonesia Review collected by and hosted on G2.com.

Hashim E.

Development manager

Mid-Market (51-1000 emp.)

12/23/2024

"Rasayel is an excellent choice for businesses heavily reliant on WhatsApp for customer communication"

4.5/5

What do you like best about Rasayel?

- Unlike many other platforms that spread their focus across multiple channels, Rasayel prioritizes WhatsApp. This focus allows them to deliver a seamless experience for sales and support teams using this channel.

-The shared inbox feature makes it incredibly easy for teams to collaborate and respond to customer queries efficiently.

- I appreciate how accessible it is to create and deploy chatbots without needing technical expertise. This feature saves time and resources.

- The ability to integrate with other tools and platforms is a significant plus, ensuring it fits into existing workflows.

- The Rasayel Inbox mobile app is handy for staying connected on the go, ensuring teams can respond promptly to customer inquiries. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

- the focus on WhatsApp is great, it might not suit businesses looking for a broader omnichannel approach.

- The pricing structure isn’t as clear upfront as I’d prefer, which can make it challenging for businesses to budget effectively. Since you can't pay for less than 10 members in your team.

- There’s room for improvement in terms of customization options for workflows and user interfaces to better match unique business needs.

Anyway these downside are nothing compared to how the platform helped me to save time and provide a great experiece for our customer support team. Review collected by and hosted on G2.com.

Ahmed H.

Marketing Director

Mid-Market (51-1000 emp.)

5/28/2025

"Amazing Support"

4/5

What do you like best about Rasayel?

The level of responsiveness shown by their WhatsApp support team is admirable. The speed, the politeness and behaviour and even following up to make sure that the issue has been resolved is exactly what you'd want from a partner. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

There are some missing features that I would prefer if they had, but the team listens and hopefully these features will be available soon. Review collected by and hosted on G2.com.

Viola N.

Legal Business Consultant/Sales

Small-Business (50 or fewer emp.)

12/6/2024

"Rasayel Customer Service"

4.5/5

What do you like best about Rasayel?

I like it because Rasayel, especially the customer service, answers my questions when I have difficulty operating Rasayel. Rasayel is also easy to use by my office team. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

Sending files to the message recipient through Rasayel is quite difficult because you have to send each file one by one, and you cannot send multiple files at once. Review collected by and hosted on G2.com.

What problems is Rasayel solving and how is that benefiting you?

There is a new update from Rasayel, and the feature I usually use, which is Export Contacts, has changed a bit after the update. As a result, I became confused on how to use it. However, after I asked Rasayel directly, the customer service helped me resolve the issue by consulting with their internal team. Review collected by and hosted on G2.com.

Verified User in Online Media

Small-Business (50 or fewer emp.)

6/10/2025

"Good experience using Rasayel for work."

4/5

What do you like best about Rasayel?

Simplify the flow to handle all conversations with customers and allow up to 10 users at one time. This is the best solution to increase efficiency at work. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

Guide book for users only in English and Arabic, sometimes the documentation unclear, so we have make it clear with rasayel team. Review collected by and hosted on G2.com.

Eric A.

COO

Small-Business (50 or fewer emp.)

7/13/2024

"The best conversational CRM for WhatsApp"

5/5

What do you like best about Rasayel?

Easy to connect with WhatsApp. The interface is user-friendly, and the robust features, such as automatic responses and detailed analytics, have significantly improved our customer service operations. Additionally, the support team responds quickly. Another fundamental aspect is that through its APIs (it has 2, one GraphQL and one REST) and webhooks, it is easily integrable with other platforms. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

Some advanced features may require an adjustment period to make the most of them.

The native reports could be a bit more detailed. Review collected by and hosted on G2.com.

What problems is Rasayel solving and how is that benefiting you?

Rasayel has significantly improved our communication with customers through WhatsApp, allowing us to implement low-touch initiatives to manage all contacts through WhatsApp via mass messaging campaigns. Additionally, the ability to automate responses and track conversation history has enabled us to offer a more consistent and personalized service effortlessly. Review collected by and hosted on G2.com.

Daniel A.

Founder

Small-Business (50 or fewer emp.)

7/12/2024

"Boosting Efficiency and Engagement with Rasayel"

5/5

What do you like best about Rasayel?

HeyChat has been a proud partner of Rasayel since 2023. We’ve implemented their APIs, chatbot, campaign tools, and reporting features to gain deep insights into our team’s and clients workload and performance, automate workflows, and streamline lead qualification. The Rasayel team has been incredibly supportive and responsive, always ready to assist us in maximizing the platform’s potential.

Rasayel has significantly shortened our sales cycle, saved us valuable time, and boosted engagement with our clients. Their innovative solutions and dedicated team have made a tangible difference in our business efficiency and growth. We highly recommend Rasayel to any organization looking to enhance their operational capabilities and drive business success. Review collected by and hosted on G2.com.

What do you dislike about Rasayel?

While Rasayel offers excellent features and support, we’ve noticed that some tools could benefit from enhancements to fully unlock their potential. Additionally, some advanced features could use more detailed documentation to help users make the most of them. Review collected by and hosted on G2.com.

What problems is Rasayel solving and how is that benefiting you?

Rasayel is helping us streamline our workflows and improve team performance by automating lead qualification and campaign management. This has significantly reduced our manual workload, allowing our team to focus on higher-value tasks. The insights from their reporting tools have also enabled us to make data-driven decisions, leading to increased efficiency and better engagement with our clients. Overall, Rasayel has been a key factor in enhancing our operational efficiency and driving business growth. Review collected by and hosted on G2.com.

Nader Z.

CEO

Small-Business (50 or fewer emp.)

9/30/2024

"Using Rasayel Took our Quality of Service to a whole new level."

5/5

What do you like best about Rasayel?

What I really like about Rasayel is how it brings all your messages—whether it’s from WhatsApp, Messenger, or other platforms—into one place. It makes it so much easier to keep track of conversations and reply quickly, so customers get a smooth experience. The automation tools, like pre-set messages and auto-replies, save a lot of time.

Moreover, the integration between Rasayel and Shopify via MESA, changed the automation game for us, we now send customers order notifications, and surveys, straight to their WhatsApp, aside from the beneficial campaigns module that allows us to send targeted campaigns. Review collected by and hosted on G2.com.