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StratusLIVE
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StratusLIVE Reviews & Product Details

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StratusLIVE Product Details

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StratusLIVE Media

StratusLIVE Demo - Donor Hub
Donor Hub's online profile empowers your donors to personalize their giving experience and provides a single view of activity and engagement. Share messaging and impact reports with your givers all in one place while you provide them the opportunity to turn good intentions into real impact.
StratusLIVE Demo - Give at Work
Give at Work is a solution for your partner companies that allows employees to contribute to their favorite charities and causes through volunteering, matching, and online donations. Giving options include credit cards, eChecks, payroll deductions, or Paid Time Off (PTO).
StratusLIVE Demo - Volunteer Now
Spread the word and recruit individuals for your nonprofit’s upcoming volunteer projects with Volunteer Now.
StratusLIVE Demo - Custom Events
Events provides seamless coordination of ticketed fundraising events such as galas, concerts, art shows, and walkathons.
StratusLIVE Demo - Give in Teams
Give in Teams provides donors the ability to create or join teams, share their fundraising campaigns, and track their progress toward goals.
StratusLIVE Demo - Give with Friends
Support do-it-yourself (DIY) fundraising with Give with Friends and ignite the creativity within your most loyal donors to contribute in personalized, meaningful ways. Through these DIY and peer-to-peer campaigns, you empower your donors to create a fundraising campaign, inspire friends, and give...
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22 StratusLIVE Reviews

4.5 out of 5
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22 StratusLIVE Reviews
4.5 out of 5
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22 StratusLIVE Reviews
4.5 out of 5
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StratusLIVE Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Maria M.
MM
Director of Investor Management
Small-Business (50 or fewer emp.)
"Powerful tool with EXCELLENT support and partnership"
What do you like best about StratusLIVE?

StratusLive (SL) has been critical to our organization's success for years. It is the primary tool I use daily to accomplish my organizational role. It is a powerful tool that empowers our team members to not only enter new data but also, just as importantly, see a historical perspective of our donors and corporate partners. The technology solutions SL offers are key, but as the main point of contact between our organizations, I am most impressed with SL's team. Their expertise, customer-focused attitudes, and personalities are something I have come to appreciate and value greatly. Yes, the technology is essential, but the ability of SL's team to make us better at using/utilizing the technology has been instrumental in our success. Although I wasn't on the team when it was implemented, I have been here and encouraged our organization to implement some of their add-on technology. The ease of implementation has been just that...easy. We also greatly value the ease of integration between their solutions. Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

I think their support document library can seem a bit overwhelming to a newcomer; however, having been a frequent visitor to their Zendesk, I now know how to find an answer to my question and, in the worst case, submit a support ticket. Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Editedit

Hi Maria, we're so thankful that you've set aside time to review StratusLIVE! We are delighted to hear that we have empowered your team and provided valuable solutions for your organization. We appreciate your feedback and are committed to continuously improving our support documentation to make it more user-friendly for newcomers. Thank you for choosing StratusLIVE.

AH
Data and Development Manager
Small-Business (50 or fewer emp.)
"Works well for our needs"
What do you like best about StratusLIVE?

The integration from our Give at Work portals into the CRM works well and helps us keep track of monies raised. Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

I wish they had household ID's when contact records are connected via a spousal link. Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Editedit

Hi Angela, thank you for taking time out of your busy day to write a review! We're pleased to hear that our CRM integration with your Give at Work portals is meeting your needs. Thank you for your feedback about the household ID's, we will definitely consider that for future enhancements. It's great to know that our webinars are helping you stay informed about any changes and updates. We appreciate your support and participation in our webinars!

BS
Small-Business (50 or fewer emp.)
"Stratuslive review by smaller United Way"
What do you like best about StratusLIVE?

There are not a lot of crm packages that fit the needs of United Ways and the designation payout process. The report writer is light years ahead of some others I've seen. User interface is easy to customize and users can pick their preferred view, whether your in resource development, accounting, marketing... If it comes down to this is Adar, it's Stratuslive every day. Your finance dept might love the Andar reports, but you're not buying a system for just the accounting dept. Since it's a Microsoft product, it integrates nicely with other apps, outlook, excel, word merges. Thought, the SL to outlook link is not always stable and has to be reconnected often. Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

Per user costs are high compared to alternatives. Add on modules like workplace giving, Ignite, are expensive. But if you have a lot of campaigns you want to run natively it would be worth it. Clickdimensions email add on did not work as described. We tried it twice, 5 years apart from each other and while it looks nice, we could not get it to fit our desired functionality. Financial reports work, but they could be better compared to Andar according to finance dept. There's not an easy way to get a total dollar amount for a donor during a campaign year unless you export all their donations and sum; not too difficult, but it comes up all the time. Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Editedit

Thank you for taking the time to share your thoughts about StratusLIVE, Barry. It's heartening to hear how well our solutions are fitting into the unique fabric of your United Way and that features like our report writer and customizable user interface are making your work more streamlined and effective. Knowing that our integration with Microsoft products is enhancing your workflow is particularly rewarding for us.

Your honesty about the challenges with the functionality of some integration add-ons and better financial report opportunities resonates with us. We genuinely value this feedback – it’s the real-world experiences of users like you that guide our improvements and innovations. Rest assured, we’re not just listening; we’re actively working to enhance these areas to make your StratusLIVE experience even better. Remember, we're here for you, not just as a service provider, but as a partner committed to your success.

We're truly grateful for your support and for being a part of the StratusLIVE community. Your insights are shaping our path forward, and we're excited to continue this journey with you!

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"StratusLIVE User Since 2012"
What do you like best about StratusLIVE?

It is more than just CRM. We capture as much information on our accounts and contacts as possible - demographics, employment info, volunteer information, track committees/members of committees/attendance for members of the committees for each campaign; manage events, volunteer projects and volunteer activities; assign recognitions; manage affinity groups/engagement networks; and a wealth of financial information. We are able to provide reports and analyze the data with Power BI. The support we receive from StratusLIVE is outstanding. Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

We are now challenged with figuring out how to manage individual givers, as well as workplace campaigns. Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Editedit

Thank you for taking the time to share your experience with StratusLIVE as well as being a dedicated user since 2012! Your feedback underscores the importance of providing robust support to our users, something we continually strive to excel in. Your success in fostering strong, trusting relationships with donors and effectively stewarding their contributions is at the heart of our mission. We're honored to play a part in your organization's efforts to enact generational change and improve your community. Thank you for your partnership, and please know that we are always available to assist you in maximizing the benefits of StratusLIVE for your organization's valuable work!

CV
Small-Business (50 or fewer emp.)
"Innovative and modern CRM on the MS Dynamics platform"
What do you like best about StratusLIVE?

Familiar with United Way model

Intuitive processes

Good support through our whole migration and into implementation

Easy entering of envelopes and batch controls Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

Sometimes pulling reports requires us to do more than one advanced find pull in order to be able to get a comprehensive look at the transactions in an account

Being in Hawaii and SL being on the East Coast, we don't always have support for all our business hours Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Editedit

Thank you so much for your review, Charmaine! We're thrilled to hear you're enjoying our software and hope that we've continued to exceed expectations. If there are any additional areas of StratusLIVE you would like to provide feedback on, do not hesitate to reach out.

RW
Director of Fundraising Operations and Digital Solutions
Small-Business (50 or fewer emp.)
"Professional and Responsive Staff. Software Capabilities Fits Our Needs."
What do you like best about StratusLIVE?

Highly integrated functions that meet our core fundraising and CRM needs. Very responsive Customer Support. Good support and guidance with implementation. Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

Some of the newly developed modules fit basic needs, but more functionality is needed to fit all of them. Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Editedit

Thank you for taking the time to share your experience with StratusLIVE. It's so nice to hear how much you've benefited from our CRM and fundraising features, alongside the support you receive from our Customer Support team. Your input on the need for more advanced functionality is incredibly valuable to us. It's feedback like yours that drives us to continuously evolve and improve our product to better meet the needs of organizations like yours. We're deeply committed to ensuring StratusLIVE supports your goals, especially when it comes to managing data seamlessly and enhancing your digital marketing efforts. Your partnership is greatly appreciated, and we're excited to keep working together to make StratusLIVE even more effective for your important work!

Joy D.
JD
Small-Business (50 or fewer emp.)
"Moving up with technology"
What do you like best about StratusLIVE?

I like StratusLives data solutions and visions for the future. Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

It was a big learning curve adjusting to this system coming from an archaic system. Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Editedit

Hi Joy! Thank you so much for taking time out of your day to leave us a review. We're glad to hear that you appreciate our data solutions and vision for the future. If you ever need anything, remember we're here for you every step of the way.

Verified User in Non-Profit Organization Management
UN
Mid-Market (51-1000 emp.)
"feedback for StratusLive Ignite Give at Work"
What do you like best about StratusLIVE?

Solid Give at work platform. Sold service for give at work platform. Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

Lack of transparency on future roadmap. Would love to see more innovations with the give at work platform. Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Editedit

Thank you so much for taking time to tell us your thoughts on StratusLIVE! We're thrilled to hear how you're continuing to benefit from our product and appreciate your valuable feedback. Innovation for the nonprofit sector is one of our core values, which is why we have made strides to maintain a product roadmap. Please reach out to us if you would like to know what StratusLIVE has on the horizon, especially for Give at Work!

DW
Small-Business (50 or fewer emp.)
"Most features at lowest price for a mid-large United Way"
What do you like best about StratusLIVE?

The payout module and payee portal features allow for national workplace campaigns. Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

Microsoft has not provided a path to migrating the system to cloud-based dynamics. Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Editedit

Thank you so much for your review, Don! We're glad to know you're enjoying our software and appreciate your valuable feedback. If there are any additional features or improvements you'd like to see from StratusLIVE, please reach out to us at any time.

SC
Data Manager & CRM Administrator
Small-Business (50 or fewer emp.)
"StratusLiVE Review"
What do you like best about StratusLIVE?

1. The Finance module supports customized Allocation Contracts to support our various types of fees for different Allocation Payouts.

2. StratusLIVE technical support is exceptional! I've been a CRM administrator, using StratusLIVE, for four years and have always

received fast, detailed comments, and extremely high-quality support for any issues, problems, or questions.

3. The option to adjust pledges is extremely helpful.

4. Soft Credit tracking is also very useful to our organization Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

More data fields or options to "tag"/mark constituent records with labels to easily identify a group or segment based on the label.

Currently, there are only three fields (Reporting Group 1, 2, 3). A few more would be helpful. Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Editedit

Thank you for your positive feedback on the Finance module and technical support! We understand the importance of easily identifying groups or segments, and we will pass along your request for more data fields to our development team for review.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

StratusLIVE Features
Reporting
Donor Profiles
User Dashboard
Campaign Management
Online Donation Portal
Recurring Donations
Pledge Tracking
Acknowledgments & Communications
Constituent Profiles
Online Portal
View More Features
Categories on G2
Donor Management
Fundraising
Nonprofit CRM
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StratusLIVE