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TVEyes Reviews & Product Details

TVEyes Product Details

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TVEyes Integrations

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TVEyes Media

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1,244 TVEyes Reviews

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1,244 TVEyes Reviews
4.2 out of 5
1,244 TVEyes Reviews
4.2 out of 5

TVEyes Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Adam S.
AS
Director of Media Engagement
Small-Business (50 or fewer emp.)
"Effective if you know what you are looking for"
What do you like best about TVEyes?

I like the ability to immediately pull HD clips and link to them through this software, and the reports allow you to easily track the viewership data that is critical to our clients. Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

The most frustrating part of TV Eyes is the search terms and how often they fail to catch the stories that feature your clients, often because the closed captioning used to find your keywords is way off and spelled so differently from the actual term, you would never think to search for it. This makes it a time-intensive and non-intuitive process that can be frustrating. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market (51-1000 emp.)
"TVEyes has worked well for our team workflow."
What do you like best about TVEyes?

I really appreciate how easy it is to edit our company’s video content. There have been times when a school district supervisor has requested a copy of a news segment within an hour of it airing on TV. With TVEyes, I can quickly log in, run a PowerSearch, and share the video right away. This saves me a lot of time because I don’t have to wait for the reporter or broadcast team to upload the story to their website or social media. I use this several times a week, depending on if we have pitched any stories to the media. I have always been able to get answers to my customer support with my email forwarded to the correct person. I have integrated TV Eyes with our current Google Drive system. I just wish we could send files from TVEyes to Google Drive directly. So far, the ease of implementation has been easy to share with our current team members. Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

I recommend providing a monthly report of all the media mentions for the month, as well as how much airtime in minutes and seconds, and what airtime would have cost if we had purchased advertising with the news station. Also, I do not like that you can not edit two clips together in the editing suite. Sometimes they tease the story before the commercial break, and it would be nice to add that to the overall clip I save and share with our School Board. I would also like the Spanish station's Match Term to be more accurate. We get a lot of media coverage from our Spanish media partner and I usually have to search manually through their show to find our content. It would also be great if there was a way to be able to save the files directly to my Google Drive. Currently we have to request a downloadable file and then download it to our computer and then transfer it to our Google Drive. Review collected by and hosted on G2.com.

Verified User in Public Safety
UP
Mid-Market (51-1000 emp.)
"Helpful product, lacking features"
What do you like best about TVEyes?

I am grateful there is a product that easily pulls each broadcast media mention of our Agency. It is extremely useful and is a great way to show the value of the work done to promote our Agency's work. Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

I cannot set up timing for the results other than 8 a.m. - if there is a way, I haven't found it. I would like reports sent at separate times for separate results, but the only functionality allowed is sending all the reports at the exact same time. I also cannot export media mentions into an Excel spreadsheet for easy review and distribution to my Command staff. Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
UP
Small-Business (50 or fewer emp.)
"Extremely helpful metric support"
What do you like best about TVEyes?

For the most part, TVEyes is super easy to use. It is user-friendly and accurate. I find that the more detailed you can get in a search, the better the results. I love the ease in pulling and sharing clips and all of the data available. It has been a game changer when proving the importance of PR for clients. The customer support has been incredible any time I need someone to help with a project or clip. I use it almost every day to monitor the media. Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

Sometimes TVEyes doesn't pick up on key words, like client names so it helps to be more generic. Sometimes I have to search by the time of day instead of the words in the story. I also wish that there were more radio options, sometimes we get stories on regular radio and we can't get that through TVEyes. Also wish there were a feature around trending topics, like mental health - who is saying what. Review collected by and hosted on G2.com.

Christina G.
CG
Manager of Public Affairs and Communications
Mid-Market (51-1000 emp.)
"Absolutely amazing way to monitor broadcast news coverage for your business"
What do you like best about TVEyes?

TV Eyes is so easy to use and provides SO MUCH valuable information. You can set up searches for your company, a specific name, or specific topics so that you can monitor broadcast coverage for your company overall or for a specific campaign. It's great for big and small companies and is really helpful for evaluating your earned media coverage in the broadcast space, which can get pricey when trying to use other companies to do so. Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

When it comes to the analytics, you can only view the ratings (number of viewers) and value per media hit. It would be great to be able to have overall numbers from multiple pieces of coverage, like across an entire campaign, a whole month or even a year, so see more "big picture" numbers and analytics. That is the only feature I feel like I'm missing out of at this time. Review collected by and hosted on G2.com.

Sherie K.
SK
D
Small-Business (50 or fewer emp.)
"TVEyes Is A Wonderful Addition!"
What do you like best about TVEyes?

TVeyes allows you to have "eyes" out in public all the time to know when relevant content is airing on television across the country. It's very versatile and easy enough that we've had short term interns come in and learn it. Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

I wish there was a feature where you could also send your saved clip to someone else-- I also wish we could do longer than 10 mins chunks when cutting and that we could find live tv easier to cut in the moment. It's very difficult to navigate the exact live moment sometimes. I've been using TVEyes more frequently for live events and I wish there was a clearer way to navigate that. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Happy TVeyes user for many years"
What do you like best about TVEyes?

TVeyes is very easy to use, both is setting up searches and getting notifications in real time and in doing power searches and day and time searches. I have used TVeyes at two different organizations since 2011 and love the product. I like that you can edit and save clips, and that they don't expire over time. I have always had good customer support and the value for the service is very reasonable. I use TV everyday in my professional work and consider it a must-have tool. Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

I don't really have any downsides to TVeyes. I have never had a problem with the platform. Review collected by and hosted on G2.com.

CW
M
Small-Business (50 or fewer emp.)
"Valuable Tool for Monitoring Media Mentions"
What do you like best about TVEyes?

TV Eyes is a valuable tool in our marketing portfolio. It enables us to track mentions regarding our venue and upcoming events that we can then share with event promoters. Promoters are extremely appreciative to see the added value that our venue can bring to their event as a result of our in-house marketing and promotions. Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

It does take some training to fully learn how to best utilize the TV Eyes services. I'm guilty of needing to get better acquainted with the TV eyes program and better utilize their search features to get the most out of my subscription. Review collected by and hosted on G2.com.

Lou C.
LC
Managing director, university marketing and public relations
Mid-Market (51-1000 emp.)
"Easy way to track your TV mentions"
What do you like best about TVEyes?

TV Eyes allows me to keep track of brief mentions our University gets on local television, which are things I'd otherwise not have any access to; this is critical for knowing when media picks up and uses our written outreach. It also tracks and finds clips from other parts of the country, which has led to some nice finds and mentions we'd otherwise never know about. Most importantly, it allows me to capture video when it can't be found elsewhere on the Internet. Many times, outlets do news pieces that are difficult or impossible to find on their websites, where many still are not very good and diligent at posting things in ways that are comprehensive and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

My only complaint would that they occasionally do not track a certain outlet that I need. However, they will take requests and add outlets if they are able. I do think, also, their transcription ability sometimes needs improvement -- you risk not being able to find some things if it's not accurate. However, if you set up multiple search terms, that can often fix the problem. Review collected by and hosted on G2.com.

AB
Traffic Compliance Manager
Enterprise (> 1000 emp.)
"Convenient and Easy to Use"
What do you like best about TVEyes?

I like that I can search virtually any station to see if traffic spots aired within a specified time frame. This is helpful to me to make sure stations are in compliance on running our spots within the contracted time period. If I receive a communication that it did air in the time frame but the data shows otherwise, TVEyes helps me make my case! Review collected by and hosted on G2.com.

What do you dislike about TVEyes?

The only issue I see is that sometimes it's a few frames off from actual airtime, but for research purposes it works great! Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

15 months

Average Discount

9%

Perceived Cost

$$$$$
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TVEyes Features
Broadcast Media
Print Media
Online Media
Local Media
National Media
International Media
Keyword Targeting
Custom Feeds and Alerts
Custom Reports
AI Text Generation
AI Text Summarization
AI Text Generation
TVEyes