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Gaviti Reviews & Product Details

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Gaviti Demo - Gaviti Dashboard
Dashboard
Gaviti Demo - Customers
View My Customers
Gaviti Demo - Invoices
View Client Invoices
Gaviti Demo - Collections Actions
View My Collections Actions
Gaviti Demo - AP Assistant
Communicate with Accounts Payable
Gaviti Demo - Workflow Steps
Keep track of your workflows
Play Gaviti Video
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133 Gaviti Reviews

4.4 out of 5
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133 Gaviti Reviews
4.4 out of 5
133 Gaviti Reviews
4.4 out of 5

Gaviti Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Brandon N.
BN
Accounts Receivable Specialist
Mid-Market (51-1000 emp.)
"You get what you expect and then some"
What do you like best about Gaviti?

I work in collections and I love the ability to see the previous history/notes for an invoice. I can the automated emails that have been sent to the customer, as well as who else has called or reached out to the customer. It makes my job easier by not double calling the same customer as another employee and makes our team more efficient Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

I wish there was an ability to see all of the notes for previous invoices all in one place. It is only possible to see the notes of one invoice at a time. This can make things a little more difficult when there is a new outstanding invoice, that doesn't have any notes, but I know that there are notes on a previous invoice with the same invoice. Without leaving the page, I would love to be able to see the history of previous invoices of the same customer. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Mid-Market (51-1000 emp.)
"ALL IN 1 GAVITI"
What do you like best about Gaviti?

Gaviti helped me in many ways. I don't have to constantly remind myself about such task because it has a feature where it automatically sends reminder to each of my customers. It also filters work that I need to prioritize first. Notes are easily to check, and it is very user friendly. I have a guide what to work on first especially those with higher balances or flagged as high risk. I haven't used the company email on this review for security purposes but my personal email. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

I am satisfied with it since it is something that you can customize. you can remove anything you don't like. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

We're thrilled to hear how Gaviti is streamlining your workflow—from automatic customer reminders to prioritizing high-risk accounts and organizing notes. It's great to know the platform's user-friendly design and customizable features are making a real impact on your day-to-day collections process. Your feedback reinforces the value we aim to deliver with every feature. Thank you so much for taking the time to leave a thoughtful review!

Norman T.
NT
Customer Account Administrator
Mid-Market (51-1000 emp.)
"Gaviti has been very helpful in maintaining the level of productivity in my work"
What do you like best about Gaviti?

We can set the type of workflow we have for customers, and it will end out automatic responses/reminders to them to help maintain the level of productivity. It is easy to keep up with all the invoices sent to a customer because we can set automatic responses Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

It might be an issue with our IT, but the communication with Gaviti and Salesforce and other tools can improve Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

We truly appreciate you taking the time to share your experience with Gaviti. It’s our goal to provide a seamless and effective A/R automation solution that empowers finance teams to take control of collections without the need for technical support. One of the benefits of Gaviti is that it is a no-code solution and you don't need IT to set it up or use it.

We understand how critical smooth integrations are, especially with platforms like Salesforce. Please reach out to your company's dedicated customer success manager and let's solve the communication issue with Salesforce together. We're committed to ensuring your A/R processes are not only streamlined but also fully connected to the systems you rely on most.

Thank you for taking the time to leave a review.

Adeajai G.
AG
Accounts recievable Analyst
Small-Business (50 or fewer emp.)
"Efficient and Seamless A/R Management with Gaviti"
What do you like best about Gaviti?

The most helpful feature of Gaviti is its ability to automate and streamline the accounts receivable process. The platform reduces manual effort by automating repetitive tasks, such as sending reminders and tracking overdue payments. Additionally, the real-time analytics and insights provided by Gaviti allow businesses to optimize their collections strategy, making it easier to manage and improve cash flow. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

While Gaviti provides excellent automation and insights for accounts receivable management, one potential drawback is that it may require a bit of a learning curve for new users who are not familiar with automation tools or A/R processes. Additionally, its effectiveness depends heavily on the integration with existing systems, which could be challenging for companies with more complex or outdated ERP setups. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

Thank you for your positive feedback on Gaviti's automation capabilities and real-time analytics. We're glad to hear that Gaviti has helped your team save time and reduce DSO. That is after all, one of the major reasons Gaviti exists.

To address your concerns about integration challenges, please know Gaviti is designed to seamlessly connect with any ERP or business system. That means no matter what technology a company uses, even if it is several decades old, Gaviti can connect to it. Additionally, to facilitate a smooth onboarding experience and minimize the learning curve, every Gaviti customer is assigned a dedicated Customer Success Manager.

Thank you for taking the time to write a review.

ES
Senior Accounts Receivable Specialist
Enterprise (> 1000 emp.)
"Gaviti, Accounts receivable/Collections made easy!"
What do you like best about Gaviti?

What I like most is that all your information can be kept on one screen. You can orgainze it by the columns you chose and you can sort each column ascending and descending to make your search even more easy and organized. I use this to notate invoices and it is super simple to notate and set follow ups for your reachouts. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

There are very few things I dislike. One being that our company holds so much information that it slows the system and sometimes resets itself. Another is that it does not identify the "enter" key when you want to search for something, and when you accidently do hit it, it will reset the page and you have to start your search over. I have learned to try to remind my memory to hit TAB then Enter. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

Hi Erin - Thank you for leaving a nice review. We take the user experience of our product very seriously, so the system issues you brought up are being reported to our tech support team and they will look into it. Thank you again for taking the time to leave a review. And if you need anything, please feel free to reach out to your dedicated CSM.

Lorvy L.
LL
Administrator
Mid-Market (51-1000 emp.)
"One of the easiest to use!"
What do you like best about Gaviti?

Ease of use. The automation is just awesome! I so love the way it can connect also to other apps like Salesforce. it makes the work a lot easier and faster. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

Sometimes the automation also can cause huge amounts of emails that come in. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

We're thrilled to hear that Gaviti is helping you so much. We pride ourselves on making A/R easier to manage and seamless integration with any business software. It's great to see that playing out here!

Regarding the concern about receiving too many emails from automation, please know that you can easily adjust the settings to control the number and frequency of emails sent and received. If you’re unsure how to configure this, we recommend reaching out to your company’s dedicated Customer Success Manager for guidance. They’ll be happy to walk you through the setup to make sure Gaviti continues to enhance your productivity without overwhelming your inbox.

Thank you for taking the time to leave a review.

KM
Collections Specialist
Mid-Market (51-1000 emp.)
"Collection Specialist"
What do you like best about Gaviti?

To be able to have one place to go for everything I need is fantastic. No need to go to multiple platforms. Very efficient. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

I have not found much that I dislike. Not being about to add notes to more than 100 invoices at a time. I wish you could select more. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Mid-Market (51-1000 emp.)
"Can get Invoices Quickly"
What do you like best about Gaviti?

I can get invoices easily and search not only by company name but by invoice number. It is very useful that they are in PDF format as well. Easy to search and use, like the user interface. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

I would like to see paid invoices on there as well for past research history. I would also like the ability to get statement histories on there. Also if I download more than one invoice for the same company making them on one PDF instead of a Zip file would save me even more time. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

Thank you for taking the time to write a review for us. It's great to hear that Gaviti is making it easy for you to access invoices yourself; that is one of the goals of our product. I wanted to let you know that it is possible to see paid invoices as well as unpaid invoices. To do this, click on the "filter" icon at the top of the page, go to "invoice due status," and select the statuses of the invoices you want to see. I hope this helps. If you have any additional questions or need something clarified, please feel free to reach out to your company's dedicated customer support manager.

RL
Accounts Recievable Coordinator
Mid-Market (51-1000 emp.)
"Gaviti Perks"
What do you like best about Gaviti?

I love being able to view invoices/accounts so clearly! It seems to be excel based, and very user friendly. The filters are helpful when looking for specific information. Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

I think the speed could be better. It can tend to run slow. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

We’re glad to hear that you find Gaviti’s interface user-friendly and that the filtering capabilities are helping you track invoices and communicate clearly with your customers.

Regarding the speed concerns you mentioned — we truly appreciate you bringing this to our attention. Our tech team has been made aware of the issue and is actively investigating it to ensure optimal performance. Your experience matters to us, and we're committed to making Gaviti as fast and efficient as possible.

Thank you for taking the time to leave a review.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"LOVE Gaviti!!!"
What do you like best about Gaviti?

Gaviti makes those doing collections stay on track and saves so much time! I love the automation of it sending notifications on a cadence that we prescribe and then providing me with notifications to call on certain days, etc. I can set it and forget it until I get a notification to act, and the automated notifications to clients lets me focus on other things, because I know Gaviti is handling that part for me. I love it!!! Review collected by and hosted on G2.com.

What do you dislike about Gaviti?

Downsides:

1. It always requires I enter my username twice before taking me to the password (a small but annoying bug...I'm sure this will get fixed soon!)

2. I sometimes have to shut it down and re-log in, because sometimes the filters stay in place when they shouldn't. Also a minor bug with an easy, but annoying work-around. Review collected by and hosted on G2.com.

Response from Sarah Hein of Gaviti

We’re thrilled to hear how much you value Gaviti’s automation and notification workflows—it’s exactly the kind of impact we aim to deliver. The ability to “set it and forget it” while still staying on top of collections is what we aim for.

Regarding the minor issues you mentioned:

Username Entry Bug: If you're using Google Chrome, you can streamline the login process by enabling Chrome’s built-in autofill for passwords and usernames. This should help you bypass the double-entry annoyance. You can follow these Chrome instructions here to enable that setting.

Filter Persistence Bug: We've gone ahead and reported this issue to our technical support team, who are actively looking into it to ensure a smoother experience in future updates.

Thank you for taking the time to leave a review.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

9 months

Average Discount

7%

Perceived Cost

$$$$$
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