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Best Consumer Video Feedback Software

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Consumer video feedback software, also known as video survey software, allows organizations to capture, analyze, and share video responses from consumers. These tools help businesses conduct market research or solicit feedback from their customers with the intention of gathering deeper, more nuanced insights than text-based feedback can provide. Researchers, marketing teams, advertisers, and product managers use consumer video feedback software to gather qualitative, actionable data that can be used to inform business decisions regarding brand strategy, marketing campaigns, customer experience (CX), product design, and in-store innovation.

Consumer video feedback software is closely related to user research software and survey software. While there is some overlap between these categories, consumer video feedback solutions focus on collecting, managing, and analyzing video insights specifically rather than text-based, quantitative feedback. Video-based feedback, on the other hand, enables respondents to provide candid, off-the-cuff answers to open-ended questions, allowing for more contextual and emotionally engaging qualitative insights.

To qualify for inclusion in the Consumer Video Feedback category, a product must:

Facilitate the targeting of current customers for video feedback, or source video feedback from an outside audience
Allow respondents to record video feedback using their desktop or mobile phone
Offer video analysis features such as human or computer transcription, keyword analysis, or sentiment scoring
Provide features that help users manage, sort, tag, analyze, and share individual video responses with customers or stakeholders

Best Consumer Video Feedback Software At A Glance

Leader:
UserTesting
UserTesting
Highest Performer:
Respondent
Respondent
Easiest to Use:
Discuss
Discuss
Best Free Software:
UserTesting
UserTesting
Top Trending:
Userlytics
Userlytics
Show LessShow More
Easiest to Use:
Discuss
Discuss
Best Free Software:
UserTesting
UserTesting
Top Trending:
Userlytics
Userlytics

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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55 Listings in Consumer Video Feedback Available
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    G2 Score
UserTesting
(769)4.5 out of 5
2nd Easiest To Use in Consumer Video Feedback software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By e

    Users
    • UX Researcher
    • Product Designer
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 41% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • UserTesting Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    96
    Helpful
    83
    Time-saving
    59
    Customer Support
    46
    Testing Process
    40
    Cons
    Testing Difficulties
    33
    Survey Issues
    29
    Participant Management
    28
    Missing Features
    27
    Expensive
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • UserTesting features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 8.9
    8.0
    Invitation
    Average: 8.4
    8.4
    Survey Link
    Average: 8.6
    7.7
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    UserTesting
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, CA
    Twitter
    @usertesting
    43,437 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,840 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By e

Users
  • UX Researcher
  • Product Designer
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 41% Enterprise
  • 38% Mid-Market
UserTesting Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
96
Helpful
83
Time-saving
59
Customer Support
46
Testing Process
40
Cons
Testing Difficulties
33
Survey Issues
29
Participant Management
28
Missing Features
27
Expensive
24
UserTesting features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 8.9
8.0
Invitation
Average: 8.4
8.4
Survey Link
Average: 8.6
7.7
Media Library
Average: 8.6
Seller Details
Seller
UserTesting
Company Website
Year Founded
2007
HQ Location
San Francisco, CA
Twitter
@usertesting
43,437 Twitter followers
LinkedIn® Page
www.linkedin.com
1,840 employees on LinkedIn®
Discuss
(250)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Consumer Video Feedback software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discuss is the leading end-to-end qualitative research platform for in-depth market insights, helping teams capture real-time customer and user experience feedback at scale. The best of both world

    Users
    • Project Manager
    Industries
    • Market Research
    • Consumer Goods
    Market Segment
    • 44% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Discuss Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    74
    Customer Support
    61
    Features
    24
    User Interface
    23
    Helpful
    21
    Cons
    Not User-Friendly
    11
    Poor Usability
    11
    Technical Issues
    11
    Navigation Difficulty
    9
    UX Improvement
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Discuss features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.9
    8.2
    Invitation
    Average: 8.4
    9.1
    Survey Link
    Average: 8.6
    8.1
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Discuss.io
    Company Website
    Year Founded
    2012
    HQ Location
    Seattle, Washington
    Twitter
    @discuss_io
    3,483 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    258 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discuss is the leading end-to-end qualitative research platform for in-depth market insights, helping teams capture real-time customer and user experience feedback at scale. The best of both world

Users
  • Project Manager
Industries
  • Market Research
  • Consumer Goods
Market Segment
  • 44% Small-Business
  • 30% Mid-Market
Discuss Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
74
Customer Support
61
Features
24
User Interface
23
Helpful
21
Cons
Not User-Friendly
11
Poor Usability
11
Technical Issues
11
Navigation Difficulty
9
UX Improvement
9
Discuss features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.9
8.2
Invitation
Average: 8.4
9.1
Survey Link
Average: 8.6
8.1
Media Library
Average: 8.6
Seller Details
Seller
Discuss.io
Company Website
Year Founded
2012
HQ Location
Seattle, Washington
Twitter
@discuss_io
3,483 Twitter followers
LinkedIn® Page
www.linkedin.com
258 employees on LinkedIn®

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Dscout
(173)4.5 out of 5
Optimized for quick response
3rd Easiest To Use in Consumer Video Feedback software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dscout is a qualitative remote research platform for unlocking in-context user insights. Hundreds of the world’s most innovative companies trust our suite of remote research tools to collect “in-the-m

    Users
    • UX Researcher
    • Senior UX Researcher
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 61% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dscout Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    78
    Customer Support
    58
    Features
    39
    Helpful
    31
    Research Services
    27
    Cons
    Missing Features
    26
    Feature Limitations
    23
    Complex Usability
    21
    Participant Management
    19
    Limited Functionality
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dscout features and usability ratings that predict user satisfaction
    8.4
    Ease of Use
    Average: 8.9
    7.8
    Invitation
    Average: 8.4
    8.5
    Survey Link
    Average: 8.6
    8.0
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    dscout
    Company Website
    Year Founded
    2011
    HQ Location
    Chicago, IL
    Twitter
    @dscout
    3,603 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    273 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dscout is a qualitative remote research platform for unlocking in-context user insights. Hundreds of the world’s most innovative companies trust our suite of remote research tools to collect “in-the-m

Users
  • UX Researcher
  • Senior UX Researcher
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 61% Enterprise
  • 23% Mid-Market
Dscout Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
78
Customer Support
58
Features
39
Helpful
31
Research Services
27
Cons
Missing Features
26
Feature Limitations
23
Complex Usability
21
Participant Management
19
Limited Functionality
18
Dscout features and usability ratings that predict user satisfaction
8.4
Ease of Use
Average: 8.9
7.8
Invitation
Average: 8.4
8.5
Survey Link
Average: 8.6
8.0
Media Library
Average: 8.6
Seller Details
Seller
dscout
Company Website
Year Founded
2011
HQ Location
Chicago, IL
Twitter
@dscout
3,603 Twitter followers
LinkedIn® Page
www.linkedin.com
273 employees on LinkedIn®
Respondent
(482)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems,

    Users
    • Teacher
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Respondent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Opportunities
    36
    Ease of Use
    32
    Income Generation
    25
    Surveys
    22
    Helpful
    19
    Cons
    Survey Issues
    17
    Limited Opportunities
    13
    Limited Options
    12
    Geographical Limitations
    11
    Compensation Issues
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Respondent features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.9
    8.7
    Invitation
    Average: 8.4
    9.1
    Survey Link
    Average: 8.6
    8.9
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Respondent Inc.
    Year Founded
    2016
    HQ Location
    Brooklyn, US
    Twitter
    @respondent_io
    730 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    172 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A real-time marketplace for sourcing and scheduling research interviews with anyone, anywhere in the world. A powerful way for conducting sales research, competitive research, identifying problems,

Users
  • Teacher
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 22% Mid-Market
Respondent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Opportunities
36
Ease of Use
32
Income Generation
25
Surveys
22
Helpful
19
Cons
Survey Issues
17
Limited Opportunities
13
Limited Options
12
Geographical Limitations
11
Compensation Issues
10
Respondent features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.9
8.7
Invitation
Average: 8.4
9.1
Survey Link
Average: 8.6
8.9
Media Library
Average: 8.6
Seller Details
Seller
Respondent Inc.
Year Founded
2016
HQ Location
Brooklyn, US
Twitter
@respondent_io
730 Twitter followers
LinkedIn® Page
www.linkedin.com
172 employees on LinkedIn®
Userfeel
(99)4.5 out of 5
7th Easiest To Use in Consumer Video Feedback software
Save to My Lists
Entry Level Price:Starting at $30.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Discover your visitors issues and doubts with a better user testing tool. The only user testing tool that requires no subscription or monthly fees to get unlimited access to all features, with no hid

    Users
    • CEO
    Industries
    • Computer Software
    • Retail
    Market Segment
    • 64% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Userfeel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Helpful
    11
    Setup Ease
    11
    Easy Setup
    10
    Customer Support
    9
    Cons
    Expensive
    4
    Long Waiting Time
    4
    Feature Limitations
    3
    Delay Issues
    2
    Demographic Limitations
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Userfeel features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.9
    7.5
    Invitation
    Average: 8.4
    7.7
    Survey Link
    Average: 8.6
    7.8
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Userfeel
    Year Founded
    2010
    HQ Location
    London, GB
    Twitter
    @userfeel
    553 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    166 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Discover your visitors issues and doubts with a better user testing tool. The only user testing tool that requires no subscription or monthly fees to get unlimited access to all features, with no hid

Users
  • CEO
Industries
  • Computer Software
  • Retail
Market Segment
  • 64% Small-Business
  • 28% Mid-Market
Userfeel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Helpful
11
Setup Ease
11
Easy Setup
10
Customer Support
9
Cons
Expensive
4
Long Waiting Time
4
Feature Limitations
3
Delay Issues
2
Demographic Limitations
2
Userfeel features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.9
7.5
Invitation
Average: 8.4
7.7
Survey Link
Average: 8.6
7.8
Media Library
Average: 8.6
Seller Details
Seller
Userfeel
Year Founded
2010
HQ Location
London, GB
Twitter
@userfeel
553 Twitter followers
LinkedIn® Page
www.linkedin.com
166 employees on LinkedIn®
VideoAsk (by Typeform)
(13)4.5 out of 5
8th Easiest To Use in Consumer Video Feedback software
Save to My Lists
DealsSpecial offer!
15% off: $245 per Year
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VideoAsk helps businesses have meaningful interactions by embracing the proximity of video.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 77% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • VideoAsk (by Typeform) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Recruitment
    1
    Ease of Use
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • VideoAsk (by Typeform) features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 8.9
    8.3
    Invitation
    Average: 8.4
    8.1
    Survey Link
    Average: 8.6
    8.6
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Typeform
    Year Founded
    2012
    HQ Location
    Barcelona
    Twitter
    @typeform
    28,643 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    779 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VideoAsk helps businesses have meaningful interactions by embracing the proximity of video.

Users
No information available
Industries
No information available
Market Segment
  • 77% Small-Business
  • 23% Mid-Market
VideoAsk (by Typeform) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Recruitment
1
Ease of Use
1
Cons
This product has not yet received any negative sentiments.
VideoAsk (by Typeform) features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 8.9
8.3
Invitation
Average: 8.4
8.1
Survey Link
Average: 8.6
8.6
Media Library
Average: 8.6
Seller Details
Seller
Typeform
Year Founded
2012
HQ Location
Barcelona
Twitter
@typeform
28,643 Twitter followers
LinkedIn® Page
www.linkedin.com
779 employees on LinkedIn®
Senja
(19)4.6 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Collect, manage and share social proof. Collect video and text testimonials to grow your business.

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 63% Small-Business
    • 26% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Senja Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Organizational Tools
    8
    Easy Integrations
    4
    Interface Ease
    4
    Features
    3
    Cons
    Expensive
    3
    Technical Issues
    2
    Inefficiency
    1
    Limited Analysis Capabilities
    1
    Limited Options
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Senja features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.9
    8.4
    Invitation
    Average: 8.4
    8.8
    Survey Link
    Average: 8.6
    9.0
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Senja
    Year Founded
    2022
    HQ Location
    United Kingdom
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Collect, manage and share social proof. Collect video and text testimonials to grow your business.

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 63% Small-Business
  • 26% Mid-Market
Senja Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Organizational Tools
8
Easy Integrations
4
Interface Ease
4
Features
3
Cons
Expensive
3
Technical Issues
2
Inefficiency
1
Limited Analysis Capabilities
1
Limited Options
1
Senja features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.9
8.4
Invitation
Average: 8.4
8.8
Survey Link
Average: 8.6
9.0
Media Library
Average: 8.6
Seller Details
Seller
Senja
Year Founded
2022
HQ Location
United Kingdom
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Vouch
(16)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vouch is the employer brand platform that helps talent teams showcase workplace culture and attract great people. Gone are the days of templated job descriptions and expensive production agencies -

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 63% Small-Business
    • 31% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Vouch features and usability ratings that predict user satisfaction
    9.8
    Ease of Use
    Average: 8.9
    9.6
    Invitation
    Average: 8.4
    10.0
    Survey Link
    Average: 8.6
    10.0
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Vouch
    Year Founded
    2016
    HQ Location
    Singapore, SG
    Twitter
    @vouchhq
    197 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vouch is the employer brand platform that helps talent teams showcase workplace culture and attract great people. Gone are the days of templated job descriptions and expensive production agencies -

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 63% Small-Business
  • 31% Mid-Market
Vouch features and usability ratings that predict user satisfaction
9.8
Ease of Use
Average: 8.9
9.6
Invitation
Average: 8.4
10.0
Survey Link
Average: 8.6
10.0
Media Library
Average: 8.6
Seller Details
Seller
Vouch
Year Founded
2016
HQ Location
Singapore, SG
Twitter
@vouchhq
197 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
Userlytics
(160)4.4 out of 5
4th Easiest To Use in Consumer Video Feedback software
Save to My Lists
Free trial available
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and

    Users
    • UX Researcher
    • UX Designer
    Industries
    • Computer Software
    • Financial Services
    Market Segment
    • 49% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Userlytics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Customer Support
    11
    Easy Setup
    6
    Automation
    5
    Helpful
    5
    Cons
    Not User-Friendly
    4
    Poor UI Design
    4
    Poor Usability
    4
    Feature Limitations
    3
    Insufficient Information
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Userlytics features and usability ratings that predict user satisfaction
    8.2
    Ease of Use
    Average: 8.9
    8.1
    Invitation
    Average: 8.4
    8.7
    Survey Link
    Average: 8.6
    8.2
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Userlytics
    Company Website
    Year Founded
    2009
    HQ Location
    Miami, Florida
    Twitter
    @Userlytics
    44,858 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    118 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userlytics is a full featured state of the art user experience research platform with a global participant group of almost 2 million panelists. Since 2009, Userlytics has been helping enterprises and

Users
  • UX Researcher
  • UX Designer
Industries
  • Computer Software
  • Financial Services
Market Segment
  • 49% Mid-Market
  • 33% Small-Business
Userlytics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Customer Support
11
Easy Setup
6
Automation
5
Helpful
5
Cons
Not User-Friendly
4
Poor UI Design
4
Poor Usability
4
Feature Limitations
3
Insufficient Information
3
Userlytics features and usability ratings that predict user satisfaction
8.2
Ease of Use
Average: 8.9
8.1
Invitation
Average: 8.4
8.7
Survey Link
Average: 8.6
8.2
Media Library
Average: 8.6
Seller Details
Seller
Userlytics
Company Website
Year Founded
2009
HQ Location
Miami, Florida
Twitter
@Userlytics
44,858 Twitter followers
LinkedIn® Page
www.linkedin.com
118 employees on LinkedIn®
Dovetail
(149)4.5 out of 5
9th Easiest To Use in Consumer Video Feedback software
View top Consulting Services for Dovetail
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dovetail is an AI-first insights hub designed to help organizations centralize and transform scattered customer feedback into actionable insights. This innovative software solution streamlines the pro

    Users
    • Product Designer
    • UX Researcher
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dovetail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    102
    Features
    72
    Useful
    46
    Time-saving
    43
    Research Efficiency
    42
    Cons
    Missing Features
    34
    Limitations
    30
    Inefficient Tagging
    26
    Complexity
    21
    Lacking Features
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dovetail features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 8.9
    5.8
    Invitation
    Average: 8.4
    4.7
    Survey Link
    Average: 8.6
    9.0
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dovetail Research Pty. Ltd.
    Company Website
    Year Founded
    2017
    HQ Location
    Sydney, Australia
    Twitter
    @hidovetail
    2,195 Twitter followers
    LinkedIn® Page
    au.linkedin.com
    188 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dovetail is an AI-first insights hub designed to help organizations centralize and transform scattered customer feedback into actionable insights. This innovative software solution streamlines the pro

Users
  • Product Designer
  • UX Researcher
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Mid-Market
  • 27% Small-Business
Dovetail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
102
Features
72
Useful
46
Time-saving
43
Research Efficiency
42
Cons
Missing Features
34
Limitations
30
Inefficient Tagging
26
Complexity
21
Lacking Features
20
Dovetail features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.9
5.8
Invitation
Average: 8.4
4.7
Survey Link
Average: 8.6
9.0
Media Library
Average: 8.6
Seller Details
Seller
Dovetail Research Pty. Ltd.
Company Website
Year Founded
2017
HQ Location
Sydney, Australia
Twitter
@hidovetail
2,195 Twitter followers
LinkedIn® Page
au.linkedin.com
188 employees on LinkedIn®
VideoPeel
(29)4.6 out of 5
6th Easiest To Use in Consumer Video Feedback software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    VideoPeel™ is the #1 Video Survey solution for video testimonials, employee engagement, HR recruiting, HR investigations, customer feedback, market research, inspections, assessments, and customer sup

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 69% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • VideoPeel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Helpful
    7
    Customer Support
    6
    Feedback Management
    3
    Intuitive
    3
    Cons
    Billing Issues
    1
    Expensive
    1
    Not User-Friendly
    1
    Outdated Design
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • VideoPeel features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 8.9
    9.3
    Invitation
    Average: 8.4
    8.3
    Survey Link
    Average: 8.6
    7.6
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    VideoPeel
    Year Founded
    2015
    HQ Location
    Lehi, UT
    Twitter
    @vidpeel
    43 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

VideoPeel™ is the #1 Video Survey solution for video testimonials, employee engagement, HR recruiting, HR investigations, customer feedback, market research, inspections, assessments, and customer sup

Users
No information available
Industries
No information available
Market Segment
  • 69% Small-Business
  • 28% Mid-Market
VideoPeel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Helpful
7
Customer Support
6
Feedback Management
3
Intuitive
3
Cons
Billing Issues
1
Expensive
1
Not User-Friendly
1
Outdated Design
1
Poor Customer Support
1
VideoPeel features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 8.9
9.3
Invitation
Average: 8.4
8.3
Survey Link
Average: 8.6
7.6
Media Library
Average: 8.6
Seller Details
Seller
VideoPeel
Year Founded
2015
HQ Location
Lehi, UT
Twitter
@vidpeel
43 Twitter followers
LinkedIn® Page
www.linkedin.com
6 employees on LinkedIn®
Marvin
(115)4.8 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hello! You’ve found Marvin, the most-loved user research repository on G2! We help you turn customer knowledge into actionable research and make it available to the entire company. Marvin is your A

    Users
    • UX Researcher
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Marvin Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    59
    Features
    54
    AI Features
    47
    Transcription Services
    31
    Analytics
    30
    Cons
    Poor Transcription Accuracy
    9
    AI Accuracy
    8
    Expensive
    8
    Integration Issues
    8
    Not User-Friendly
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Marvin features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 8.9
    5.7
    Invitation
    Average: 8.4
    8.3
    Survey Link
    Average: 8.6
    8.1
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Marvin
    Company Website
    Year Founded
    2022
    HQ Location
    Oakland, CA
    Twitter
    @HeyMarvinApp
    325 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hello! You’ve found Marvin, the most-loved user research repository on G2! We help you turn customer knowledge into actionable research and make it available to the entire company. Marvin is your A

Users
  • UX Researcher
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Mid-Market
  • 31% Small-Business
Marvin Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
59
Features
54
AI Features
47
Transcription Services
31
Analytics
30
Cons
Poor Transcription Accuracy
9
AI Accuracy
8
Expensive
8
Integration Issues
8
Not User-Friendly
8
Marvin features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.9
5.7
Invitation
Average: 8.4
8.3
Survey Link
Average: 8.6
8.1
Media Library
Average: 8.6
Seller Details
Seller
Marvin
Company Website
Year Founded
2022
HQ Location
Oakland, CA
Twitter
@HeyMarvinApp
325 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
Medallia Video
(14)4.3 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Medallia Video helps the world's best brands and market research agencies work with video feedback at scale by analyzing the data contained within speech, sentiment, emotion, and tone. Our video intel

    Users
    No information available
    Industries
    • Market Research
    Market Segment
    • 57% Mid-Market
    • 36% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Medallia Video features and usability ratings that predict user satisfaction
    7.8
    Ease of Use
    Average: 8.9
    7.5
    Invitation
    Average: 8.4
    8.8
    Survey Link
    Average: 8.6
    8.8
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Medallia
    Year Founded
    2001
    HQ Location
    San Francisco, CA
    Twitter
    @Medallia
    12,511 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,109 employees on LinkedIn®
    Phone
    650-321-3000
Product Description
How are these determined?Information
This description is provided by the seller.

Medallia Video helps the world's best brands and market research agencies work with video feedback at scale by analyzing the data contained within speech, sentiment, emotion, and tone. Our video intel

Users
No information available
Industries
  • Market Research
Market Segment
  • 57% Mid-Market
  • 36% Small-Business
Medallia Video features and usability ratings that predict user satisfaction
7.8
Ease of Use
Average: 8.9
7.5
Invitation
Average: 8.4
8.8
Survey Link
Average: 8.6
8.8
Media Library
Average: 8.6
Seller Details
Seller
Medallia
Year Founded
2001
HQ Location
San Francisco, CA
Twitter
@Medallia
12,511 Twitter followers
LinkedIn® Page
www.linkedin.com
2,109 employees on LinkedIn®
Phone
650-321-3000
Forsta
(331)4.2 out of 5
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

    Users
    • Project Manager
    • Manager
    Industries
    • Market Research
    • Management Consulting
    Market Segment
    • 43% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Forsta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Customer Support
    1
    Helpful
    1
    Insights
    1
    Insights Analysis
    1
    Cons
    Delay Issues
    1
    Delays
    1
    Improvement Needed
    1
    Inefficiency
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Forsta features and usability ratings that predict user satisfaction
    8.1
    Ease of Use
    Average: 8.9
    8.9
    Invitation
    Average: 8.4
    8.7
    Survey Link
    Average: 8.6
    9.0
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Forsta
    Year Founded
    1990
    HQ Location
    London, United Kingdom
    Twitter
    @Forstaglobal
    877 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    768 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Forsta, a Press Ganey company, powers the HX (Human Experience) Platform – a comprehensive Experience and Research Technology platform that breaks down the silos between CX (Customer Experience), Emp

Users
  • Project Manager
  • Manager
Industries
  • Market Research
  • Management Consulting
Market Segment
  • 43% Mid-Market
  • 29% Enterprise
Forsta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Customer Support
1
Helpful
1
Insights
1
Insights Analysis
1
Cons
Delay Issues
1
Delays
1
Improvement Needed
1
Inefficiency
1
Learning Curve
1
Forsta features and usability ratings that predict user satisfaction
8.1
Ease of Use
Average: 8.9
8.9
Invitation
Average: 8.4
8.7
Survey Link
Average: 8.6
9.0
Media Library
Average: 8.6
Seller Details
Seller
Forsta
Year Founded
1990
HQ Location
London, United Kingdom
Twitter
@Forstaglobal
877 Twitter followers
LinkedIn® Page
www.linkedin.com
768 employees on LinkedIn®
StoryPrompt
(13)4.2 out of 5
5th Easiest To Use in Consumer Video Feedback software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    StoryPrompt is the best way to capture and showcase video testimonials from your happiest clients. Effortlessly capture, produce, and share client success stories so you can boost conversions, acceler

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • StoryPrompt Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    User Interaction
    3
    Authentic Engagement
    2
    Features
    2
    Intuitive
    2
    Cons
    Integration Issues
    2
    Lack of Integrations
    2
    Limited Customization
    2
    Limited Options
    2
    Geographical Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • StoryPrompt features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 8.9
    7.9
    Invitation
    Average: 8.4
    9.0
    Survey Link
    Average: 8.6
    8.5
    Media Library
    Average: 8.6
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    StoryPrompt
    Year Founded
    2022
    HQ Location
    London, GB
    Twitter
    @heystoryprompt
    72 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

StoryPrompt is the best way to capture and showcase video testimonials from your happiest clients. Effortlessly capture, produce, and share client success stories so you can boost conversions, acceler

Users
No information available
Industries
No information available
Market Segment
  • 54% Small-Business
  • 38% Mid-Market
StoryPrompt Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
User Interaction
3
Authentic Engagement
2
Features
2
Intuitive
2
Cons
Integration Issues
2
Lack of Integrations
2
Limited Customization
2
Limited Options
2
Geographical Limitations
1
StoryPrompt features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 8.9
7.9
Invitation
Average: 8.4
9.0
Survey Link
Average: 8.6
8.5
Media Library
Average: 8.6
Seller Details
Seller
StoryPrompt
Year Founded
2022
HQ Location
London, GB
Twitter
@heystoryprompt
72 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
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