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Compare Telnyx CPaaS and Twilio

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Telnyx CPaaS
Telnyx CPaaS
(491)
4.7 out of 5
Telnyx CPaaS
By Telnyx
Optimized for quick response
Twilio
Twilio
(482)
4.2 out of 5
Twilio
By Twilio
At a Glance
Telnyx CPaaS
Telnyx CPaaS
Star Rating
(491)4.7 out of 5
Market Segments
Small-Business (80.3% of reviews)
Information
Entry-Level Pricing
Pay As You Go
Free Trial is available
Learn more about Telnyx CPaaS
Twilio
Twilio
Star Rating
(482)4.2 out of 5
Market Segments
Small-Business (50.6% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Twilio
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Twilio excels in its API Call Speed with a score of 8.3, while Telnyx CPaaS outperforms with a score of 9.0, indicating that Telnyx provides faster response times for API requests, which is crucial for real-time applications.
  • Reviewers mention that Telnyx CPaaS offers superior Ease of Setup with a score of 9.1 compared to Twilio's 7.9, suggesting that users find Telnyx's onboarding process more straightforward and user-friendly.
  • G2 users highlight that Twilio has a strong offering in Phone Calls with a high score of 9.5, but users on G2 note that Telnyx CPaaS also provides robust functionality in this area, making it a competitive choice for voice communication.
  • Reviewers say that Telnyx CPaaS shines in its Quality of Support, scoring 9.3, while Twilio's support is rated lower at 8.0, indicating that users feel more satisfied with the assistance they receive from Telnyx.
  • Users report that Twilio's Communication Varieties score of 8.4 is solid, but Telnyx CPaaS surpasses it with a score of 9.0, suggesting that Telnyx offers a wider range of communication options, which can enhance user engagement.
  • Reviewers mention that while both platforms provide good security features, Telnyx CPaaS scores higher in HIPAA Compliance with an 8.5, compared to Twilio, indicating that Telnyx may be a better fit for users in healthcare or sensitive data environments.
Pricing
Entry-Level Pricing
Telnyx CPaaS
032023 Pricing
Pay As You Go
Learn more about Telnyx CPaaS
Twilio
No pricing available
Free Trial
Telnyx CPaaS
Free Trial is available
Twilio
Free Trial is available
Ratings
Meets Requirements
9.4
410
8.8
350
Ease of Use
9.2
420
8.4
353
Ease of Setup
9.0
357
8.0
192
Ease of Admin
9.2
311
8.0
188
Quality of Support
9.2
406
7.9
316
Has the product been a good partner in doing business?
9.3
301
8.1
179
Product Direction (% positive)
9.2
402
8.5
339
Features by Category
Communication Platform as a Service (CPaaS)Hide 6 FeaturesShow 6 Features
8.9
249
8.1
103
Functionality
8.9
227
|
Verified
8.2
97
|
Verified
9.0
207
|
Verified
8.4
94
|
Verified
9.0
212
|
Verified
8.5
95
|
Verified
Support
8.8
228
|
Verified
7.8
95
|
Verified
8.4
195
|
Verified
Feature Not Available
8.9
213
|
Verified
7.3
94
|
Verified
Video Platform as a Service (VPaaS)Hide 9 FeaturesShow 9 Features
Not enough data
8.1
13
API Features
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
7.9
11
Not enough data
8.0
10
Not enough data
7.7
10
Security and Compliance
Not enough data
8.0
9
Not enough data
8.1
9
Not enough data
8.5
11
Not enough data
8.7
9
Cloud PBX PlatformsHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Basic Communication - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Features - Cloud PBX
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp MarketingHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
VoIP ProvidersHide 22 FeaturesShow 22 Features
8.7
133
Not enough data
Platform Basics - VoIP Providers
8.8
18
Not enough data
8.9
19
Not enough data
8.8
18
Not enough data
8.7
17
Not enough data
8.6
15
Not enough data
8.5
19
Not enough data
Basic Communication
9.5
131
Not enough data
8.2
101
Not enough data
8.7
112
Not enough data
7.7
95
Not enough data
8.7
103
Not enough data
8.5
96
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
8.3
105
Not enough data
7.7
93
Not enough data
7.6
91
Not enough data
Advanced Features
8.5
92
Not enough data
8.3
95
Not enough data
9.4
120
Not enough data
Categories
Categories
Shared Categories
Telnyx CPaaS
Telnyx CPaaS
Twilio
Twilio
Telnyx CPaaS and Twilio are categorized as Communication Platform as a Service (CPaaS)
Unique Categories
Telnyx CPaaS
Telnyx CPaaS is categorized as VoIP Providers
Twilio
Reviews
Reviewers' Company Size
Telnyx CPaaS
Telnyx CPaaS
Small-Business(50 or fewer emp.)
80.3%
Mid-Market(51-1000 emp.)
16.7%
Enterprise(> 1000 emp.)
3.0%
Twilio
Twilio
Small-Business(50 or fewer emp.)
50.6%
Mid-Market(51-1000 emp.)
30.0%
Enterprise(> 1000 emp.)
19.4%
Reviewers' Industry
Telnyx CPaaS
Telnyx CPaaS
Telecommunications
20.5%
Information Technology and Services
16.3%
Computer Software
10.4%
Marketing and Advertising
7.6%
Computer & Network Security
3.8%
Other
41.4%
Twilio
Twilio
Computer Software
17.8%
Information Technology and Services
10.5%
Marketing and Advertising
7.1%
Internet
5.1%
Financial Services
4.9%
Other
54.5%
Most Helpful Reviews
Telnyx CPaaS
Telnyx CPaaS
Most Helpful Favorable Review
TC
Tim C.
Verified User in Information Technology and Services

Sign up is straightforward Web admin interface is excellent, feature rich but not confusing to use / add / adjust config top-up payments are fast-easy to do when needed support team are very good, quick / responsive / knowledgeable I use the service...

Most Helpful Critical Review
Verified User
G
Verified User in Consumer Services

It is not the most user-friendly platform. Reports must be opened outside of the app, and you can't generate reports for more than one-month history. A search option to view message history inside Telnyx would be awesome.

Twilio
Twilio
Most Helpful Favorable Review
Arthur F.
AF
Arthur F.
Verified User in Design

Twilio is simply amazing. In a matter of a few minutes you can integrate a complete SMS & Phone solution into your app. The documentation is very complete, the guides goes from the very basic to advanced setups and the community around Twilio are very...

Most Helpful Critical Review
Verified User
G
Verified User in Accounting

Be careful with this company! We had an account and used it for SMS otp. We activated the automatically payment by card. Then, someone used our api and twilio informed us immediately via email, after that we had a charging of 3600 euros from our credit...

Alternatives
Telnyx CPaaS
Telnyx CPaaS Alternatives
Bandwidth
Bandwidth
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Plivo
Plivo
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Vonage Communications APIs
Vonage Communications APIs
Add Vonage Communications APIs
Podium
Podium
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Twilio
Twilio Alternatives
Plivo
Plivo
Add Plivo
Wati
Wati
Add Wati
Vonage Communications APIs
Vonage Communications APIs
Add Vonage Communications APIs
Sendbird
Sendbird
Add Sendbird
Discussions
Telnyx CPaaS
Telnyx CPaaS Discussions
Does Telnyx offer SMS service?
2 comments
Daryl K.
DK
Yes, Telnyx offers SMS.Read more
What is Telnyx?
1 comment
EB
This phrase is already in English. It refers to a company or organization that offers communication services on an international scale.Read more
Does Telnyx provide any hardware?
1 comment
TC
Telnyx are offering a 'software as a service / API as a service' - you setup the account via web admin panel; then add features etc as per your needs. You...Read more
See all discussions
Twilio
Twilio Discussions
Yes, it is possible to automate Skype messages using Twilio, but it requires integration with Skype's API and Twilio's messaging services. You would need to set up a system that connects both platforms and handles the message sending process programmatically.
2 comments
Partha R.
PR
Right now Twilio doesn't support any integration with Skype as such. However you can use external services like integromat to integrate them. Read more
What is the use of twilio?
1 comment
Dick Y.
DY
using Twilio as one of my cloud pabx alternatives.Read more
Is twilio reliable?
1 comment
Lorenzo R.
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
See all discussions
Ask Telnyx CPaaS a QuestionContact Telnyx CPaaS
Ask Twilio a QuestionContact Twilio

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Add Product
Telnyx CPaaS
Telnyx CPaaS
Optimized for quick response
Twilio
Twilio