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Papaya Global Reviews & Product Details

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37 Papaya Global Reviews

4.5 out of 5
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37 Papaya Global Reviews
4.5 out of 5
37 Papaya Global Reviews
4.5 out of 5

Papaya Global Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Gabina M.
GM
Global Human Resources Manager
Mid-Market (51-1000 emp.)
"Global, efficient, user-friendly, reliable, and process-driven payroll solution"
What do you like best about Papaya Global?

We operate in over 40 countries and made the decision to switch to Papaya as our global payroll provider. The experience has been excellent. Papaya not only gives us real-time access to global payroll data, but it has also significantly improved our internal controls and processes. The platform is user-friendly, and payroll processing is quick and efficient. It also allows us to streamline our approval workflows across payroll preparers, management, and HR. Overall, it’s a powerful and reliable solution for managing a global workforce. Highly recommended. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

No view only access available for finance Review collected by and hosted on G2.com.

NM
HRBP Manager
Mid-Market (51-1000 emp.)
"Essential Payroll Solution with Outstanding Support"
What do you like best about Papaya Global?

Papaya has greatly enhanced the efficiency of our Payroll operations and the management of independent contractors. The platform is not only highly comprehensive but also intuitive, making it easy to integrate into our processes. Additionally, it seamlessly connects with our HRIS platform, BambooHR, further streamlining and simplifying the entire workflow.

What truly sets Papaya apart is the exceptional support provided by their team. They are consistently responsive, open to feedback, and committed to continuously refining and elevating the quality of their services.

I am thoroughly impressed with the level of service and professionalism they offer. I would confidently recommend Papaya to colleagues and professionals across other companies. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

While the platform offers a robust set of features, the sheer variety of tools and options may feel a bit overwhelming at first for new users. However, once familiar with its capabilities, the platform becomes a powerful asset that greatly simplifies operations.

Similarly, there can be a slight learning curve when onboarding new administrators or users. Given the range of features available, it may take some time to explore and fully harness the platform’s potential. That said, Papaya offers excellent support and resources, which make the transition smoother and ensure users quickly become comfortable with the system. Review collected by and hosted on G2.com.

Response from Papaya Community of Papaya Global

Hi Nikollas,

Thank you for your wonderful feedback! We're always thrilled to hear what drives our customers' success. We're honored to be part of your growth journey.

Best,

The Papaya Global team

Verified User in Outsourcing/Offshoring
AO
Mid-Market (51-1000 emp.)
"A great tool to streamline payroll, save time and money"
What do you like best about Papaya Global?

We have reduced our payroll processing time from 10 hours to 1 hour.

Low, predictable fees.

Payments sent to 25+ coutries around the world with just a few clicks. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

As with any bank transaction, some don't go through from the 1st attempt, but Papaya Support is always there to help with investigations. Review collected by and hosted on G2.com.

Response from Yael Twig of Papaya Global

Thank you for this detailed review!

It's great to hear how Papaya Global reduced your payroll and payments processing from 10 hours to just 1 hour.

Your experience perfectly showcases what we're all about: seamless payments to 25+ countries with a few simple clicks, predictable low fees, and lightning-fast processing.

We're also glad to hear our support team was right there when you needed them - that's exactly how we want every client experience to be. We're continuously enhancing our platform to make global payroll even smoother.

Thank you for being a fantastic partner and sharing your success story on G2.

Reviews like yours inspire us to keep pushing the boundaries of what's possible in global payroll and payments!

Yael Papaya Global

ID
Project Manager
Enterprise (> 1000 emp.)
"Customer centric oriented"
What do you like best about Papaya Global?

Our Papaya account manager has consistently been proactive and responsive to our needs. The management team has also been highly supportive and always willing to assist, which we truly appreciate. While we’re still in the implementation phase, we’re already impressed by the reporting capabilities of the Papaya Global platform. The potential for streamlined data insights looks promising, and we’re eager to see the full range of tools in action once we’re fully up and running. Thank you for your partnership and continued support in making this a successful rollout. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

We do not use Papaya yet, so I cannot say anything about it. Review collected by and hosted on G2.com.

Response from Papaya Community of Papaya Global

Hi Ilona,

Thank you for sharing your positive feedback about your experience with Papaya Global. We're glad to hear that our account manager and management team have been proactive and supportive.

We appreciate your partnership and look forward to a successful rollout :)

Reemal S.
RS
HR Generalist
Small-Business (50 or fewer emp.)
"I have 1.8 Years of experience as HR Generalist"
What do you like best about Papaya Global?

Papaya Global offers services in multiple countries, making it easier for companies to manage a global workforce from a single platform. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

Depending on the size of the company and the level of service required, Papaya Global can be costly, which might be a consideration for smaller businesses. Review collected by and hosted on G2.com.

Response from Papaya Community of Papaya Global

Hi Reemal,

Thank you for your feedback! While we understand the cost considerations, we aim to provide value through our comprehensive global solutions and time-saving platform. We're glad our unified system is helping simplify your complex global payroll management.

Best,

The Papaya Global team

Verified User in Accounting
IA
Mid-Market (51-1000 emp.)
"Papaya Global"
What do you like best about Papaya Global?

They are cheap compared to other EOR service providers. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

Lack in timely response and customer support. Review collected by and hosted on G2.com.

AZ
Enterprise (> 1000 emp.)
"Stellar service"
What do you like best about Papaya Global?

The best part of Papaya is they have a Payroll experts in resolving issues very quickly. The immense knowledge on Payroll is lovely.

Aside to this, What i like the most is the onboarding of new hires who can quickly login to Papaya to complete the onboarding process very quickly. Kudos to entire team of Papaya and keep going. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

I do not see any dislike with Papaya, i am sure the team is doing pretty well in resloving issues very quickly. Review collected by and hosted on G2.com.

Response from Papaya Community of Papaya Global

Thank you for your wonderful feedback! We're delighted that our payroll expertise and smooth onboarding process are serving you well. Your satisfaction motivates us to keep delivering excellence.

Yogita B.
YB
Manager- Human Capital
Small-Business (50 or fewer emp.)
"Great Payroll Tool & Best Customer Service"
What do you like best about Papaya Global?

The best part I like about Papaya is that they have designated a payroll expert to support us who is available all the time, and all our queries and concerns get answered in no time, and that too very professionally.

Also, not to miss, the onboarding of new employees is also easy which saves our time and provides ease to the new joiners to get registered on to the portal. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

We do face challenges at times while using the portal however, the Papaya team resolves the same well in time by extra special customer support.

So overall we are happy and satisfied with the portal and the services. Review collected by and hosted on G2.com.

Liron A.
LA
Mid-Market (51-1000 emp.)
"Great support and accountability!"
What do you like best about Papaya Global?

Papaya offers excellent support to its customers throughout the employees' lifecycle. We are working with multiple vendors, and Papaya is by far the best business partner we could ask for. They are also very agile and upscaling their services based on feedback. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

They should improve the information they provide when opening a new site so their customers will better understand the implications of working on that site. Review collected by and hosted on G2.com.

Victoria R.
VR
Enterprise (> 1000 emp.)
"Proactive provider"
What do you like best about Papaya Global?

The Customer Success Managers and Support at Papaya Global are very proactive which is always good! The platform is very user friendly and has a lot of useful information about each country.

My team uses the platform every day. Review collected by and hosted on G2.com.

What do you dislike about Papaya Global?

I have not worked long with papaya, only a few months regardless, so I do not think I faced any negatives. Review collected by and hosted on G2.com.

Papaya Global Features
HR/HCM
Finance
Other
Multi Country
Data Consolidation
Data Quality
Governance
Country-Specific
Internal Policies
Benchmarking
Cost Tracking
Dashboards
Papaya Global