Ketch Reviews & Product Details - Page 2

Ketch Product Details

Claimed

Ketch is redefining responsible data use for the AI era. The Ketch Data Permissioning Platform helps brands collect, control, and activate permissioned, privacy-safe data across every device, system, and third-party app. The Ketch platform includes products for: - Consent and Preference Management - Marketing Preference Management - Data Subject Rights Fulfillment - Data Mapping, Discovery, and Classification - Risk Assessments and Reporting Brands around the world use Ketch to simplify privacy and consent operations, increase revenue from advertising, data, and AI initiatives, and build trust with customers and partners. Customers report their favorite aspects of the Ketch platform include: - Intuitive, easy-to-use interface for non-technical team members. - No coding required for creating policies, building automations, and customizing privacy notices. - Pre-built integration library including popular systems and applications. - Responsive, proactive, and consistent customer support. Learn more at ketch.com.

Product Website

Seller

Ketch

Discussions

Ketch Community

Languages Supported

English

Product Description

Empowering companies worldwide to automate the security and compliance of their data

Overview by

Jen D'Amico

Ketch Media

Build automated privacy experiences via workflows using clicks, not code.

Official Downloads

(3)

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No-BS Guide to Choosing Data Privacy Software

Ketch Releases No-Code Rights Automation July 23 2024

Interactive Demo

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Brandon E.

Data Protection and Compliance Analyst

Enterprise (> 1000 emp.)

3/6/2024

"DSAR and Cookie Consent Management "Enterprise Privacy Platform""

5/5

What do you like best about Ketch?

Great customer support our CX lead has been great and often goes above and beyond to help our team continue to be persistant in the privacy and cookie consent management spaces. Ketch has really helped unite our marketing teams bringing togeather serveral teams that previously operated independently to the same table to enable growth. If your looking for an affordable, easy to use, and easy to implement Enterprise Privacy and Cookie Consent Management platform (that isn't a massive over priced GRC) ketch is the platform for your business! Review collected by and hosted on G2.com.

What do you dislike about Ketch?

Ketch brings teams togeather! That is the point of the platform in my opinion, teams like legal, privacy, digital marketing, marketing technology, etc. accross your business. If these teams don't currently work togeather today there will be some growing pains - well worth the outcome. Review collected by and hosted on G2.com.

Response from Colleen Barry of Ketch

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Brandon, thank you so much for taking the time to leave this review. We pride ourselves on creating a platform that's easy to use for stakeholders across the business. It's amazing to hear that implementing Ketch has encouraged this cross-functional collaboration. Thank you for your continued partnership!

Verified User in Telecommunications

Enterprise (> 1000 emp.)

5/22/2025

"Ketch Platform"

4.5/5

What do you like best about Ketch?

The Ketch platform has proven to be a great tool for managing data privacy and compliance. It enables our organization to efficiently collect and process privacy preferences, while also automating the fulfillment of consumer data subject requests. Although we are still in the early stages of implementation, we are satisfied with the platform’s features and functionality. One of the standout tools has been the visual dashboards, which provide a clear and actionable overview of submitted requests and compliance activities. We have also received exceptional support from our customer service representative, whose guidance and patience have been invaluable throughout the process. Review collected by and hosted on G2.com.

What do you dislike about Ketch?

The amount of information given during the implementation process can be overwhelming so having access to our customer service rep to ask questions was wonderful. Review collected by and hosted on G2.com.

Response from Stephane Le Mentec of Ketch

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Thanks so much for the great review! We’re glad the platform is helping you navigate privacy and compliance with confidence. We know implementation can come with a lot of info, so it’s great to hear our support team was there to guide the way. Excited to keep supporting your journey!

Verified User in Education Management

Mid-Market (51-1000 emp.)

6/20/2025

"Consent Management made easy"

5/5

What do you like best about Ketch?

Ketch was super easy to work. We use them mainly for consent management. Their onboarding specialist walked us through the setup and provided guidance every step of the way. We appreciate having that free demo so we could test before buying. I highly recommend Ketch! Review collected by and hosted on G2.com.

What do you dislike about Ketch?

Took a few minutes to edit the themes but a call with their onboarding specialist solved the issue right away. Review collected by and hosted on G2.com.

Response from Stephane Le Mentec of Ketch

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Thanks so much for the kind words! We’re glad the onboarding experience was smooth and that Ketch made consent management easy for your team. Great to hear the demo helped with your decision and that theme edits were quickly resolved. We appreciate your recommendation and support!

Verified User in Manufacturing

Enterprise (> 1000 emp.)

1/8/2025

"Easy migration from OneTrust"

5/5

What do you like best about Ketch?

Ketch's innovative approach to integrating consent and preference management has been a game changer for our "small but mighty" team!

On the consent side, the tool offers simple, no-code integrations that made our migration from OneTrust to Ketch seamless. Beyond the ease of setup, we now have clear visibility into and control over the analytics and advertising technologies used by our digital marketing teams. This has significantly enhanced our confidence in maintaining compliance with global privacy regulations.

In terms of DSAR (Data Subject Access Request) capabilities, Ketch provides an intuitive "drag-and-drop" workflow builder and pre-built integrations for commonly used business systems. Over 90% of the in-scope business systems we use were already supported by pre-built connectors, eliminating the need for time-consuming custom API development.

Finally, Ketch's fantastic customer support stands out in the enterprise software space. Having direct access to product engineering teams has been a refreshing and invaluable resource. On multiple occasions, our Ketch account team has coordinated workshops with the Ketch product team to troubleshoot and solve problems—always with outstanding results!

Overall, I highly recommend Ketch and am thrilled we made the switch! Review collected by and hosted on G2.com.

What do you dislike about Ketch?

Ketch is still a new player in the market and while its core capabilities are strong (Consent and DSAR), there are still opportunities to grow (particularly with Risk Assessments and Notice Management). That being said, our Ketch account team has done a tremendous job at listening to feedback and communicating upcoming features. Review collected by and hosted on G2.com.

Response from Stephane Le Mentec of Ketch

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Thanks so much for the detailed and thoughtful review! We’re thrilled to hear that the migration from OneTrust was seamless and that our no-code setup, DSAR workflows, and customer support are making a real impact for your team. We also appreciate your feedback on areas for growth—our product team is listening and working hard to deliver. Grateful to have you with us!

Rebecca M.

Digital Marketing Specialist

Enterprise (> 1000 emp.)

9/12/2024

"Easy onboarding and dedicated support"

5/5

What do you like best about Ketch?

Ketch has a great team of knowledgeable associates. They know the intricacies of how their product integrates with various business applications. Our account engineer was open to all questions and made themselves available to join calls with other vendors we work with to ensure all systems were synced together. Review collected by and hosted on G2.com.

What do you dislike about Ketch?

There is nothing we experienced during our onboarding and launch that would cause me to dislike Ketch. Review collected by and hosted on G2.com.

What problems is Ketch solving and how is that benefiting you?

As we were launching Salesforce Marketing Cloud Personalization, we needed a solution to add a cookie consent banner to our corporate website and a place to track all opt-ins/out. Ketch provided an easy-to-use platform that didn't require any technical training or background. The product is built with different countries' and states' privacy laws in mind, and our account representative provided examples of best practices for ensuring we provide a well-rounded customer experience. Not to mention, everything is customizable on the Ketch platform, meaning we were able to use branded language, logos and color palettes for the experience we show to website users. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

2/4/2025

"Seamless and efficient platform. Great support team!"

5/5

What do you like best about Ketch?

Our company has been using Ketch for since June of 2024, and I’m thoroughly impressed with the platform! It’s an incredibly simple yet efficient solution for consent and rights management. We were able to complete implementation in 4 weeks, and it could quickly integrate into our system without any issues. The real highlight, however, was the implementation team. They were outstanding—knowledgeable, responsive, and incredibly helpful throughout the entire process. They guided us every step of the way and ensured everything was running smoothly. If you’re looking for a reliable, user-friendly platform for managing consent and rights, we highly recommend Ketch! Review collected by and hosted on G2.com.

What do you dislike about Ketch?

While Ketch is an excellent tool overall, there are a few areas of the UI that can be a bit confusing at first. Some features and settings might not be immediately intuitive, but these challenges are easily overcome with the guidance and support from the implementation team. They were very responsive and provided clear instructions to help navigate any complexities. Review collected by and hosted on G2.com.

What problems is Ketch solving and how is that benefiting you?

Ketch solves the critical problem of managing consent and data rights in compliance with privacy regulations like CCPA. With the increasing focus on data privacy, organizations need a reliable way to gather, track, and manage user consent for data usage. Ketch simplifies this process by providing an intuitive platform that allows businesses to efficiently collect, store, and manage consent preferences from users.

The key benefits are clear: it ensures compliance with privacy laws, reduces the risk of legal penalties, and enhances user trust by providing transparency and control over their data. By automating consent management, Ketch frees up valuable resources while ensuring that data rights are respected, ultimately helping organizations stay compliant and build stronger relationships with their users. Review collected by and hosted on G2.com.

Response from Stephane Le Mentec of Ketch

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Thanks so much for the amazing review! We’re thrilled to hear that the implementation was smooth and that our team was such a strong partner throughout the process. We appreciate your feedback on the UI, it’s something we’re always working to improve. Grateful to support your consent and rights management journey!

Javier R.

Mid-Market (51-1000 emp.)

2/12/2025

"Seamless Compliance Tool"

5/5

What do you like best about Ketch?

As a tech-focused company, we prioritize efficient tools that streamline our processes. Ketch delivers on this, and their built-in compliance features and best practices are a significant advantage. Review collected by and hosted on G2.com.

What do you dislike about Ketch?

While Ketch offers a robust platform, our unique business model requires some specialized functionality. We're working closely with the Ketch support team to explore how the platform can better accommodate our specific internal and external client needs. They've been very responsive and are actively reviewing our feature requests to enhance scalability for businesses like ours. Review collected by and hosted on G2.com.

Response from Stephane Le Mentec of Ketch

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Javier, thanks so much for the review! We’re glad Ketch is helping streamline your compliance efforts and that our features and best practices are adding value. We appreciate you working closely with our team on feature requests, your feedback is key to helping us grow with innovative businesses like yours!

Bryan G.

Associate Vice President, Digital & Technology

Mid-Market (51-1000 emp.)

3/11/2025

"Great onboarding and support"

4.5/5

What do you like best about Ketch?

Easy and fast set up. Intuitive user interface. Review collected by and hosted on G2.com.

What do you dislike about Ketch?

I do not have anythign negative to say about Ketch at this time. Review collected by and hosted on G2.com.

Response from Stephane Le Mentec of Ketch

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Bryan, thanks so much for the feedback! We’re glad the setup was quick and smooth, and that our team was able to support your fast-moving needs. It’s great to hear the interface has been intuitive too. We appreciate your partnership!

Sam G.

Sr. Manager, IT, GRC

Enterprise (> 1000 emp.)

1/27/2025

"Automating a complex DSR workflow"

4.5/5

What do you like best about Ketch?

Ketch helps to automate some complex use cases when it comes to managing Data Subject Requests (DSRs). By automating the DSR process, significant time is saved to enhance other aspects of our Privacy posture. Review collected by and hosted on G2.com.

What do you dislike about Ketch?

Ketch automation needs to keep up with the growing number of use cases found in the marketplace. Review collected by and hosted on G2.com.

Response from Stephane Le Mentec of Ketch

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Sam, thanks for the thoughtful review! We’re so glad Ketch is helping you automate DSR workflows, and freeing up time for broader privacy efforts. Great callout on evolving automation needs, we’re actively expanding capabilities to meet new use cases. Appreciate your partnership!

Verified User in Government Relations

Mid-Market (51-1000 emp.)

5/24/2024

"Great service"

4/5

What do you like best about Ketch?

Ketch is delivering great value for us while also expanding their offering and continuously improving their services without raising our rates or changing contracts. Review collected by and hosted on G2.com.