Ketch Reviews & Product Details

Ketch Product Details

Claimed

Ketch is redefining responsible data use for the AI era. The Ketch Data Permissioning Platform helps brands collect, control, and activate permissioned, privacy-safe data across every device, system, and third-party app. The Ketch platform includes products for: - Consent and Preference Management - Marketing Preference Management - Data Subject Rights Fulfillment - Data Mapping, Discovery, and Classification - Risk Assessments and Reporting Brands around the world use Ketch to simplify privacy and consent operations, increase revenue from advertising, data, and AI initiatives, and build trust with customers and partners. Customers report their favorite aspects of the Ketch platform include: - Intuitive, easy-to-use interface for non-technical team members. - No coding required for creating policies, building automations, and customizing privacy notices. - Pre-built integration library including popular systems and applications. - Responsive, proactive, and consistent customer support. Learn more at ketch.com.

Product Website

Seller

Ketch

Discussions

Ketch Community

Languages Supported

English

Product Description

Empowering companies worldwide to automate the security and compliance of their data

Overview by

Jen D'Amico

Ketch Media

Build automated privacy experiences via workflows using clicks, not code.

Official Downloads

(3)

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No-BS Guide to Choosing Data Privacy Software

Ketch Releases No-Code Rights Automation July 23 2024

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Ganesh L.

Engineering Manager - Digital Experience

Enterprise (> 1000 emp.)

5/30/2025

"Streamlined and Flexible Consent Management Platform"

4.5/5

What do you like best about Ketch?

Ketch is a very flexible and easy-to-use platform for managing cookie consent across our website. The automatic cookie scanning and categorization saves a lot of time and makes it simple to keep everything accurate and up to date.

One of the things I really appreciated was how easy it was to configure consent rules for different jurisdictions. The platform lets you customize the banner experience based on location, and the customization options for the banner itself—colors, layout, language, and messaging—make it easy to match your brand and provide a smooth user experience.

The real-time updates are another great feature. We can make changes to the banner or settings without needing to touch the code or redeploy anything.

The support team at Ketch was fantastic during implementation. They were quick to respond, super helpful, and made sure we were set up for success from the start. Review collected by and hosted on G2.com.

What do you dislike about Ketch?

The documentation can be a little hard to follow, especially when trying to do more advanced configurations or integrate with single-page apps. Review collected by and hosted on G2.com.

Response from Stephane Le Mentec of Ketch

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Ganesh, thanks so much for the detailed review! We're thrilled to hear Ketch is making consent management easier and more flexible for your team. We appreciate the feedback on documentation and are working to make it even clearer. Grateful to support your compliance journey!

Tiberiu S.

Director, Cyber Security

Mid-Market (51-1000 emp.)

5/22/2025

"Outstanding CMP Platform with Exceptional Service and Support"

5/5

What do you like best about Ketch?

We've had an outstanding experience with Ketch as our CMP. From day one, the platform has delivered exactly what we needed, powerful, flexible tools to manage our privacy preferences across our digital properties with ease. Its intuitive interface, robust integration capabilities, and comprehensive compliance features have made it a core part of our privacy program.

What truly sets Ketch apart, though, is their exceptional service and support. The implementation process was smooth and well guided, with the Ketch team (shout out to Mike!) providing expert insights, quick turnaround times, and genuine partnership every step of the way. Post-implementation, their support has remained top-notch—responsive, knowledgeable, and always willing to go the extra mile to help us succeed.

Ketch doesn’t just provide a tool, they deliver a full solution backed by a team that genuinely cares about their customers. We highly recommend Ketch to any organization looking for a scalable, reliable, and well-supported CMP platform. Review collected by and hosted on G2.com.

What do you dislike about Ketch?

There’s honestly nothing we dislike about Ketch. The platform has consistently met or exceeded our expectations, and the support we’ve received, from implementation through ongoing use, has been nothing but exceptional. It’s rare to find a solution that delivers both great technology and a truly customer-first experience, but Ketch does exactly that. Review collected by and hosted on G2.com.

What problems is Ketch solving and how is that benefiting you?

Ketch is solving several critical challenges for us across the data privacy landscape. As our Consent Management Platform (CMP), it ensures we maintain compliance with global privacy regulations by managing cookie tracking and user consent with precision and flexibility. It’s made it easy to align our web properties with evolving standards, while also respecting user preferences in a transparent and user-friendly way.

Beyond consent, Ketch has significantly improved our data privacy management processes. Their platform streamlines Data Subject Access Requests (DSARs), making it simple to respond to users quickly and accurately. The built-in Privacy Impact Assessment (PIA) capabilities help us proactively assess risks when launching new products or processes, which supports our privacy-by-design approach.

One of the most valuable features has been Sensitive Data Discovery—giving us visibility into where sensitive information exists across our systems so we can better protect and govern it.

Overall, Ketch brings together everything we need to operationalize privacy effectively, reduce compliance risk, and build trust with our users. Review collected by and hosted on G2.com.

Response from Stephane Le Mentec of Ketch

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Tiberiu, thanks so much for the incredible review! We’re thrilled that Ketch has become such a valuable part of your privacy program, and it’s great to hear that the platform and our team, especially Mike, have delivered both the technology and support you needed. We’re proud to be your partner in operationalizing privacy and building trust!

Jasmine C.

Privacy Manager

Enterprise (> 1000 emp.)

6/16/2025

"Automation Platform with Room for Improvements"

4/5

What do you like best about Ketch?

Ketch is a great automation tool that streamlined out data subject rights and web consents. It offers integration capabilities to automate rights and allows you to configure rights workflows easily. Their support team is very responsive and helpful, and their product team is open to product feedback. The documentation is also great and easy to follow. Review collected by and hosted on G2.com.

What do you dislike about Ketch?

The interface is not always intuitive at times to new users. Their integrations for rights lack customizability. They do not allow you kick off scans adhoc. Review collected by and hosted on G2.com.

What problems is Ketch solving and how is that benefiting you?

Ketch helps us operationalize DSARs and consent compliance at a larger scale compared to our previous platform. It automates intake, validation, routing, and semi-automated fulfillment across systems -- saving us manual headache and reduces human error. This has helps us improve our SLA adherence and cut down time for manual tasks. Review collected by and hosted on G2.com.

Response from Stephane Le Mentec of Ketch

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Thanks so much for the review, Jasmine! We're glad Ketch is helping streamline your DSAR and consent operations at scale, and that our support and documentation have been valuable. We appreciate the feedback on the interface and integration flexibility—those are areas we’re actively improving. Thanks for partnering with us!

Jennifer P.

Director of DTC

Mid-Market (51-1000 emp.)

5/9/2025

"Solved the problem we intended to solve and made an all around better customer experience"

5/5

What do you like best about Ketch?

Ketch has been instrumental in helping us simplify and communicate the complexities of our privacy policy to customers. Their platform empowered us to elevate our privacy experience, giving customers clear, hands-on control over their data. While compliance can be a challenging and often unglamorous topic, Ketch made the process straightforward and approachable. Implementation was seamless, thanks in large part to Mike, who guided us every step of the way with clarity, responsiveness, and deep expertise. The Ketch team are true thought leaders who keep us informed and ahead of evolving privacy regulations. Review collected by and hosted on G2.com.

What do you dislike about Ketch?

The hardest thing was finding them! Once that connection was made, it was easy to see how it would work and how it would address several business challenges that we had. Review collected by and hosted on G2.com.

What problems is Ketch solving and how is that benefiting you?

Ketch allowed us to put the power of consent into the hands of our customers. It has led to fewer privacy requests and let us operate in a space that is above and beyond what the law requires. Having the team as a resource enables us to feel more confident about how we are approaching privacy and consent broadly. Review collected by and hosted on G2.com.

Response from Stephane Le Mentec of Ketch

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Jennifer, thanks so much for the thoughtful and generous review! We’re thrilled that Ketch has helped elevate your privacy experience and put meaningful control in your customers’ hands. Huge kudos to Mike and the team for guiding the way, we’re proud to be your partner in proactive, customer-first privacy!

William W.

VP, Revenue Operations

Mid-Market (51-1000 emp.)

5/21/2025

"Smooth and Supportive Onboarding"

5/5

What do you like best about Ketch?

The platform itself is easy to navigate, and Mike Carey's help through the onboarding process was exactly what we needed as our team migrated CMPs. He held weekly check in meetings with our team, making sure we stayed on track and addressed every part of our privacy setup. He walked us through each step that we required for our company requirements and ensured that nothing slipped through the cracks. By the time we wrapped up onboarding, we had full confidence in our setup and knew we were covering all our compliance needs. Review collected by and hosted on G2.com.

What do you dislike about Ketch?

No downsides to date, as of about 2 months in to our partnership with Ketch. Review collected by and hosted on G2.com.

Response from Stephane Le Mentec of Ketch

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William, thanks so much for the great review! We’re glad the onboarding process, with Mike’s guidance, gave you full confidence in your setup. It’s great to hear Ketch is helping you manage compliance across regions and platforms. We’re excited to keep supporting your team!

Andrew B.

Chief Digital Officer

Small-Business (50 or fewer emp.)

3/19/2025

"Ketch helped get us fully onboarded with a data privacy & management solution from scratch"

5/5

What do you like best about Ketch?

We came in knowing very little about data management and privacy issues, and Ketch was able to work directly with us to implement a solution unique to our technical stack situation. The very knowledgeable and proactive team assigned to our account made sure that our implementation covered all of the regulatory, legal, and business areas we needed assurance were taken care of, and has continued to provide ongoing support and guidance around new and changing regulations in the field. Review collected by and hosted on G2.com.

What do you dislike about Ketch?

The only issues we've had with Ketch have involved navigation of the UI. By nature, this needs to be a complex, detailed setup, and finding our way around the platform to make sure we had every region and purpose covered required us to do a bit of double-backing, but overall a minor inconvenience, and something Ketch reps were always able to help us with. Review collected by and hosted on G2.com.

What problems is Ketch solving and how is that benefiting you?

By providing consent and data privacy management options, our users feel that their data is more secure and that they have more options around how their data is handled, and we have more confidence that we're abiding by all regulations and doing right by our customers. We're now much less worried about the confusing and ever-shifting world of data privacy regulations across the world, and have a stronger relationship with our customer base. Review collected by and hosted on G2.com.

Response from Stephane Le Mentec of Ketch

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Andrew, thanks so much for the thoughtful review! We’re glad our team could guide you from the ground up and tailor the solution to your tech stack. Your note about the UI is helpful, we’re always working to improve navigation. It’s great to hear Ketch is giving you and your users greater confidence around data privacy!

Verified User in Sports

Mid-Market (51-1000 emp.)

5/20/2025

"Strong Consent Management Platform with Room for Growth in Mobile & Integrations"

4/5

What do you like best about Ketch?

I am very impressed with Ketch's core consent management capabilities. The platform integrated seamlessly with our web environment, making it incredibly easy to manage consent and display user preferences quickly on the frontend. Their customer support, especially our dedicated CX representative and Slack channel, has been outstanding. I also highly value their integration with Google Tag Manager & RudderStack, which allows us to respect consent across all our systems. Furthermore, Ketch clearly outlines and provides solutions for the full scope of consent management requirements, emphasizing the need to stop data flow as well as stop actions in third-party systems for opted-out users, the latter often being overlooked by other platforms. Review collected by and hosted on G2.com.

What do you dislike about Ketch?

My primary areas for improvement would be the React Native mobile app implementation, which required more custom code than anticipated to stop data sharing when a user opts out. I also found that some of their dedicated third-party integrations felt a bit early in their development, requiring us to request fixes before they worked as expected. However, the turnaround time and rapid support has greatly reduced any concerns. Lastly, the documentation, especially for integrations, could be more comprehensive and polished. Clearer explanations of integration functionality and a review of grammar and spelling would be beneficial as the platform continues to grow. Review collected by and hosted on G2.com.

What problems is Ketch solving and how is that benefiting you?

Our ultimate goal with a consent management provider was to be compliant with CCPA and other US state privacy laws. Ketch solves our data privacy challenges by streamlining consent collection on our web and mobile environments, and enforcing those preferences across all our systems. This ensures we stop data flow and actions for opted-out users, which is crucial for CCPA compliance. Their clear guidance and reliable customer support helps us manage these complex requirements effectively. Review collected by and hosted on G2.com.

Response from Stephane Le Mentec of Ketch

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Thanks so much for the detailed feedback! We're thrilled that Ketch is helping you enforce consent across systems and stay compliant with CCPA and other privacy laws. We appreciate the notes on mobile and integration improvements, your insights are incredibly valuable as we continue to grow. Grateful for your partnership and collaboration!

Nishanth S.

Principal - Cyber Security Architecture & GRC

Mid-Market (51-1000 emp.)

2/3/2025

"Ketch Privacy Platform: A Comprehensive and User-Friendly Solution for Data Compliance"

5/5

What do you like best about Ketch?

Ketch, makes privacy compliance simple, automating user consent, collection and helps us keep in allignment with global regulations such as GDPR and CCPA. Their platform is super intuitive and many of our team members without a technical background was able to get the platform up and running in short times.

What really stands out is how Ketch brings legal, privacy and tech teams together, making compliance a seamless part of business growth rather than a obstacle. The customer service is exceptional and the fast response times and openness to feedback makes it all the difference. Review collected by and hosted on G2.com.

What do you dislike about Ketch?

I do wish there were broader integrations to data sourcs and more in-person training sessions to help teams get the most out of the platform. Review collected by and hosted on G2.com.

What problems is Ketch solving and how is that benefiting you?

Utilizing Ketch in our environment had made managing our privacy initiatives and maintaining compliance effortless. Automating user consent collection has ensured we are staying and meeting compliance with regulatory requirements such as GDPR and CCPA. The platform is easy to manage and fostered collaboration across our teams. We were also able to focus on other initiatives and priorites which staying confidence of our compliance posture in utlization of Ketch. Lastly, the customer service is exceptional and always quick to help. Review collected by and hosted on G2.com.

Response from Stephane Le Mentec of Ketch

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Nishanth, thanks so much for the kind and detailed review! We’re glad Ketch is making privacy compliance simpler and helping your teams work together seamlessly. Appreciate the feedback on integrations and training, we’re actively investing in both. It’s a pleasure to support your privacy journey!

David G.

Cub Scout Den Leader

Mid-Market (51-1000 emp.)

1/27/2025

"Privacy made joyful"

5/5

What do you like best about Ketch?

My team and I were recently tasked from migrating away from a legacy vendor. It was truly a joy working with the Ketch team and I am really impressed with their product and service. We migrated so that we could have a more modern, streamlined, data-driven platform and Ketch has exactly what we need. The implementation process was incredibly easy, thanks to their clear documentation and inuitive user interface. But the true differentiator for Ketch is their exceptional client team. The team was always available when we needed them and they went above and beyond our expectations. This combination resulted in a wonderful learning experience for our team and a seamless integration with Ketch.

I highly recommend Ketch to any company looking to migrate away from legacy tools. Particularly if you're looking for low overhead and maintenance. Review collected by and hosted on G2.com.

What do you dislike about Ketch?

It took a bit of time to get up to speed with Ketch lingo, but that's likely from my own inexperience. Review collected by and hosted on G2.com.

Response from Stephane Le Mentec of Ketch

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David, thanks so much for the glowing review! We’re thrilled to hear the migration was smooth and that both the platform and our team delivered a great experience. Love that Ketch is helping unify your privacy efforts across applications. We're grateful for your recommendation and excited to keep supporting your success!

Robert P.

Web Developer, IT

Enterprise (> 1000 emp.)

5/27/2025

"The swiss-army of consent management"

5/5

What do you like best about Ketch?

It bundles all the available features in an environment that is easy to manage, navigate and administer. It is lightweight to deploy compared to others available. The options to customize it are great and easy to use. The ability to get up and running on many environments at once make it a go to solution. Review collected by and hosted on G2.com.

What do you dislike about Ketch?

At the time of writing this, I cannot think of a current downside or bad experience. Review collected by and hosted on G2.com.

Response from Stephane Le Mentec of Ketch

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Robert, thanks so much for the great review! We're glad to hear Ketch has been a flexible, lightweight solution that’s easy to deploy and manage across environments. It’s awesome to know it’s your go-to for consent and DSAR. We appreciate your support!